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Cloud Support Engineer — SLA-Driven Incident & API Expert

Halian

On-site Today

About the role

A leading technology solutions provider in Dubai is seeking a Support Engineer. In this role, you will act as the first point of contact for technical support, managing the full lifecycle of support requests and ensuring adherence to service-level agreements. The ideal candidate has 3–7 years of experience in technical support, a strong understanding of cloud platforms such as Azure, and excellent problem-solving skills.

The company fosters an inclusive and diverse workplace, encouraging applications from all qualified candidates.

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