Data & ML Engineer

About

The Next Best Action team here at RBC, which is part of the Personal Banking organization, is responsible for running day-to-day marketing campaigns and experiments for our banking clients. Our Data Innovation team is the responsible for maintaining the ecosystem that runs daily and drives our Next Best Action initiative. Our ecosystem is a mix of big data pipelines, machine learning models, full stack applications and microservices.

We are looking for a Data & ML Engineer to contribute and build upon the ecosystem with collaboration with our technology/business partners across the bank. In addition, we believe this is an awesome opportunity to learn about a production system within the marketing sector, a unique blend of a start-up within a large organization, as well as an opportunity to learn and flex into different areas of the ecosystems or additional projects of interest.

What will you do?

• Evolve the existing machine learning system to be make machine learning processes scale to be quicker, more reliable and if applicable autonomous or semi-autonomous.
• Deliver data driven solutions alongside data scientists and business stakeholders to help monitor and assess quality on the end-to-end system flow for machine learning development including data ingestion, feature engineering, model training, model inference, model serving and model monitoring.
• Responsible for researching new capabilities and technologies to drive innovation as appropriate including Agentic AI and GenAI.
• Manage, optimize, oversee and monitor data & model pipelines as well as the UI used to inform client decisions related to Next Best Action recommendations.

What do you need to succeed?

Must have:

• 2+ years in software engineering or software development with a language like Python, Java, Scala or equivalent.
• Experience of SQL and relational databases like MySQL, Postgres, SQL server or equivalent.
• A curiosity and passion for continuous learning and helping others.
• Bachelor’s degree or master’s degree in computer science, software engineering, data engineering, machine learning engineering or equivalent field.
• Experience with big data processes (Spark, Airflow) including batch processing and/or real-time streaming technologies is preferred.

Nice to have:

• Experience with Agentic AI and LLMs are an asset.
• Experience with database technologies such as noSQL, graph databases, vector databases, etc. is an asset.
• Knowledge of public cloud (Azure, AWS, GCP, OpenShift or equivalent) platforms and development of applications in multi-cloud, hybrid environments is preferred.
• Experience simplifying and automating work and making things better for clients.
• Experience with continuous integration and development and/or MLOps tools is an asset.
• Experience in financial services industry with broad understanding of marketing, product management, sales, finance, pricing, and risk management is an asset.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Opportunities to do challenging work