Store Upgrade / Relays Project Manager

Role Summary

The Store Upgrade / Relays Project Manager will drive the planning and execution of multi-location retail store upgrade projects – including store remodels, refreshes, and merchandise relays – from initiation through completion. This mid-level role involves end-to-end delivery of projects that combine physical store upgrades (remodeling fixtures, layout changes, signage, and Mechanical/Electrical/Plumbing systems) with store technology deployments (point-of-sale systems, network and cabling upgrades, digital signage, etc.). The Project Manager coordinates cross-functionally with diverse teams – Real Estate/Store Development, Construction & Facilities, IT Infrastructure, Store Operations, Merchandising, and external contractors and technology vendors. The primary objective is to deliver projects on schedule and within budget while minimizing store downtime and ensuring a seamless customer experience during upgrades.

Conditions

• Onsite work 5 days a week – Argentia Road, Mississauga
• Store visit – 2 to 3 per month, which can be in different location

Key Responsibilities

• End-to-end project delivery for multi-site retail store upgrades, remodels, refreshes, and relays.
• Dual ownership of Facilities and Store Systems, ensuring physical store upgrades and technology deployments are tightly integrated.
• Facilities management: Coordinate construction, fixtures, signage, and MEP works; manage contractors; ensure safety, quality, and code compliance.
• Store systems / IT delivery: Lead POS, network, cabling, devices, and digital signage implementations, including testing and cutovers.
• Cross-functional coordination with real estate, construction, facilities, IT, store operations, merchandising, and external vendors.
• Schedule, budget, and risk management across concurrent projects, proactively resolving dependencies and issues.
• Minimize store downtime and disruption through phased plans, off-hours execution, and tight coordination with store teams.
• Vendor and stakeholder management, including procurement, performance tracking, and clear communication.
• Go-live readiness and handover, ensuring stores reopen fully operational with validated systems and completed punch lists.

Minimum Qualifications

• 5–7 years of experience in technology or infrastructure project management
• CAPM or PMP certification (preferred)
• Proven experience in managing project budgets and financial tracking
• Familiarity with networking and infrastructure concepts and best practices
• Strong proficiency in Microsoft Office Suite
• Excellent organizational, communication, and time-management skills
• Ability to work independently and manage multiple priorities
• Strong stakeholder and vendor management capabilities
• Experience in retail (Nice to Have)