Director of Software Quality Assurance

Director – Software Quality Assurance (Tricentis Tosca) – Remote (U.S.)

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Position Overview

We are looking for a visionary leader to head our global QA organization. As Director of Software Quality Assurance, you will shape the long‑term quality strategy, drive a multi‑tiered team of managers and engineers, and ensure the delivery of ultra‑reliable software across our portfolio. Your deep expertise in Tricentis Tosca (model‑based, scriptless automation) will be the engine that reduces maintenance overhead, accelerates release velocity, and aligns quality metrics with our digital‑transformation goals.

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Key Responsibilities

Strategic Leadership	• Define & execute a holistic QA strategy (manual, automated, performance, security). • Align quality goals with business objectives and executive KPIs.
Tricentis Ecosystem	• Own implementation, scaling, and optimization of Tricentis Tosca and qTest across all product lines. • Maximize ROI of scriptless automation, distributed execution, and headless API testing.
Continuous Testing & DevOps	• Embed automated quality gates into CI/CD pipelines (Azure DevOps, Jenkins, GitHub Actions). • Champion true continuous testing and rapid feedback loops.
Team Development	• Recruit, mentor, and lead a high‑performing QA organization. • Foster a “Quality Engineering” culture where testers act as automation architects.
Risk & Compliance	• Identify & mitigate architectural and release risks. • Ensure QA processes meet HIPAA, PII, CCPA, SOC 2, ISO 27001, and industry‑specific audit requirements.
Metrics & Reporting	• Define and report Executive KPIs: Escaped Defect Rate, Automation Coverage, Test Execution Velocity, etc. • Provide transparent dashboards for leadership.
Data Integrity & Security	• Build rigorous QA protocols for systems handling PII/HIPAA data. • Maintain automated audit trails for all testing activities.
Integration Testing	• Oversee end‑to‑end testing of complex integrations (iManage, NetDocuments, Elite 3E, Aderant, Salesforce, etc.).
Legal‑Tech Tricentis Strategy	• Direct Tosca implementation for “headless” API testing and UI automation of legacy legal applications lacking standard object identification.
Audit‑Ready QA	• Produce comprehensive, automated audit documentation to satisfy client‑driven security audits and outside‑counsel guidelines (OCGs).

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Required Qualifications

Requirement	Details
Education	Bachelor’s (or Master’s) in Computer Science, Engineering, or related field.
Experience	10+ years in Software QA, with ≥5 years in senior leadership (Director / Senior Manager).
Technical Expertise	• Deep mastery of Tricentis Tosca (Automation Specialist L1 & L2, Test Design Specialist L1 & L2). • Proven success with Netsuite, Salesforce, cloud‑native (AWS) and thick‑client legal applications. • Strong background in API, UI, performance, and security testing.
Regulatory Knowledge	Hands‑on experience with HIPAA, PII, CCPA, SOC 2, ISO 27001 compliance in software testing.
Leadership Skills	Demonstrated ability to build, scale, and inspire high‑performing QA teams across multiple geographies.
DevOps Integration	Experience integrating automated tests into Azure DevOps, Jenkins, or GitHub Actions pipelines.
Communication	Excellent stakeholder management – translate technical QA outcomes into business‑focused insights.

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What We Offer

Benefit	Details
Work Schedule	Mon‑Fri, 8 am – 5 pm (flexible within core hours)
Location	Fully remote – open to candidates in AL, AZ, CA, CO, CT, FL, GA, IL, KY, MI, MN, NV, NJ, NY, NC, ND, OH, PA, TN, TX, UT, VA, WA, WV, WI
Compensation	Competitive salary + performance‑based bonus
Health & Wellness	Medical, Dental, Vision
Retirement	401(k) with company match
Time Off	Generous PTO + paid holidays
Remote‑Work Stipend	Monthly internet allowance
Professional Growth	Tuition reimbursement, certification support (Tricentis, ISTQB, etc.)
Culture	Inclusive, collaborative, and innovation‑driven environment

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How to Apply

If you are ready to lead a world‑class QA organization, drive cutting‑edge automation with Tricentis Tosca, and shape the future of quality engineering for complex legal‑tech ecosystems, please submit:

1. Resume – Highlight leadership achievements, Tricentis certifications, and compliance experience.
2. Cover Letter – Explain your vision for a strategic QA roadmap and how you’ll deliver measurable quality improvements.
3. Portfolio (optional) – Samples of automation frameworks, CI/CD integrations, or audit‑ready reporting dashboards.

We are an equal‑opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Join us and turn quality into a competitive advantage!