Director, Product Designer, Consumer Experience

Prodege A cutting-edge marketing and consumer insights platform, Prodege has charted a course of innovation in the evolving technology landscape by helping leading brands, marketers, and agencies uncover the answers to their business questions, acquire new customers, increase revenue, and drive brand loyalty & product adoption. Bolstered by a major investment by Blackstone in Q1 2026, Prodege looks forward to more growth and innovation to empower our partners to gather meaningful, rich insights and better market to their target audiences.

As an organization, we go the extra mile to "Create Rewarding Moments" every day for our partners, consumers, and team. Come join us today! About the Role We're looking for a Director, Product Designer, Consumer Experience to lead design for our Core Product portfolio at a senior leadership level. You will lead Product Design at Prodege, owning the design vision, quality, and team across our consumer (B2C) and business (B2B) products. Our consumer apps are the heart of the ecosystem (~80% of your focus), serving millions of members who earn rewards through surveys, games, shopping, and offers. Our B2B products serve the clients and partners who power that ecosystem.

You'll operate as a strategic partner to Product, Engineering, and Marketing leadership, owning how design contributes to business outcomes, customer trust, and long-term product vision. As a senior design leader, this role shapes how millions of members discover, engage with, and find value in Prodege's products, translating complex reward and loyalty mechanics into intuitive, delightful, and accessible experiences that drive acquisition, activation, engagement, and long-term retention.

This is a player-coach role. You'll have designers reporting to you, but you'll also roll up your sleeves on the work that matters most. You're building a team and a practice, not just managing one.

You report to the Chief Product Officer and partner directly with Product Management, Engineering, Data, and Marketing leadership.

What You'll Own Design vision and strategy. Set the direction for how Prodege's products look, feel, and work across consumer (B2C) brands products, designed intentionally for their distinct users and contexts.

The team. Hire, mentor, and develop a high-performing design team. Set clear expectations, give direct feedback, and create an environment where designers do career-best work.

Design quality and craft. Establish the bar. Whether it's a member onboarding flow or a client-facing dashboard, the end product should be intuitive, polished, and grounded in real user needs.

Systems and scalability. Build and evolve design systems that let the team move fast without sacrificing consistency or accessibility.

Outcomes, not just outputs. Partner with Product and Data to ensure design decisions connect to the metrics that matter: activation, retention, engagement, and client satisfaction.

What Does Success Look Like? In the first 3 months, you've assessed the current state, earned trust across Product and Engineering, established design standards, and started shipping visible improvements to the consumer experience.

At 6 months, the design team is stronger (in capability and possibly size), there's a functioning design system, and your work has measurably moved at least one core business metric. Cross-functional leaders consider design a strategic advantage, not a service function.

Long-term, you are the design conscience and creative force behind Prodege's consumer brand experiences, driving a measurably more cohesive, intuitive, and delightful product across web and mobile. Your design work and strategic input directly contribute to improvements in activation, engagement, retention, and revenue per active user. You are known for exceptional craft, rigorous thinking, and the ability to translate complex problems into simple, elegant solutions.

Detailed Job Duties Design Vision & Strategy Set and communicate design vision, principles, and direction across Prodege's consumer product portfolio Partner with Product, Engineering, Marketing, and Data leadership to align design strategy with business goals and roadmaps Translate complex reward and loyalty mechanics into intuitive, delightful experiences across Prodege's web and mobile products Present work, rationale, and strategy to executive stakeholders with clarity and confidence Advocate for user needs and design quality in prioritization and roadmap discussions Team Leadership & Development Hire, mentor, and grow a high-performing product design team Set clear expectations, deliver direct feedback, and conduct regular 1: 1s and performance reviews Manage capacity and prioritization across concurrent workstreams Establish team rituals (critiques, reviews, retrospectives) that raise craft and collaboration Design Quality & Scalability Own the quality bar for all consumer design output across Prodege O&O (Owned & Operated) brands Lead hands-on design on highest-impact initiatives: onboarding, engagement loops, and reward experiences Champion user-centered practices including research, usability testing, journey mapping, and iterative prototyping Ensure accessibility standards are met across all product experiences Partner with Engineering on accurate implementation, maintenance, and system governance Outcomes & Data-Informed Design Define success metrics for design initiatives in partnership with Product and Data leads Use quantitative signals (activation, retention, engagement) and qualitative insights to inform and validate design decisions Design and support A/B tests to optimize experiences and measure impact Communicate design impact clearly to leadership The Must Haves 10-12+ years of experience in Product Design, with 5+ years directly managing product designers.

Experience working on products that incorporate or are moving toward AI-powered features, and the judgment to know how to design for emerging capabilities thoughtfully.

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