Service Writer

About

Join a vital Service Writer position, optimizing records and report accuracy! Your supportive role in the Service Department enhances operations and customer service through timely management of inquiries and work orders. In this position, you will assist the Service Manager with essential tasks that contribute to the department’s success.

Responsibilities

• Manage internal and external service inquiries
• Open and control work orders as directed
• Maintain the service library for accuracy
• Keep detailed service department records
• Update customer profiles as needed

Requirements

• High School Diploma or equivalent experience
• Standard desktop applications competency
• Basic accounting knowledge is essential
• Familiarity with mechanical terminology preferred
• Understanding of office procedures is a must