Technical Writer

About

Become a key contributor as a Technical Writer focused on security documentation. Create contextual guides and tutorials that assist users in navigating complex products from a remote location.

We are looking for a Technical Writer with at least 3 years of experience producing high-quality documentation for a technical audience. In this role, you will collaborate closely with engineers and product managers to develop effective resources while maintaining an ongoing relationship with community contributions. Knowledge in networking or security is crucial for this position.

Leverage your skills to create user-friendly content that enhances customer interactions in our innovative security solutions.

Key Responsibilities

• Develop various technical content types effectively
• Maintain quality and accuracy in product documentation
• Adapt writing style for diverse audience needs
• Update materials based on customer and expert feedback
• Engage with community for continuous improvement

Requirements

• 3+ years of relevant technical writing experience
• Hands-on experience with networking or security products
• Proficiency with Markdown and command-line tools
• Strong editing, project management, and communication skills
• Interest in automation and improving documentation processes