Field Engineering Manager (Post Sales)

Orama works with a select group of high-growth technology companies building products that genuinely move the industry forward. See below for more about this opportunity.

Field Engineering Manager (Post Sales) - AI Code Review | Series B | Boston (Hybrid)

Orama is partnering with one of the fastest-growing companies in developer tooling - a Series B AI platform that has become the #1 code review tool on both GitHub and GitLab.

Their product sits inside the software development lifecycle as an independent AI-powered code review layer - trusted by engineering teams at some of the world's largest companies to review every line of code before it ships to production.

They're building out their post-sales function to match the pace of their growth, and they need a technical post-sales leader to own it.

The Role

Player-coach from day one. You'll lead and grow a post-sales Field Engineering team while staying hands-on enough to demo the product, conduct architecture reviews, and credibly engage engineers and engineering leaders at the largest companies in the world.

What You'll Own • Lead, mentor, and grow a team of Field Engineers across onboarding, implementation, and customer adoption • Own the pre-sales to post-sales handoff - ensure seamless transitions from close to deployment • Guide customers through deployment, configuration, integration, and optimization of the platform • Coach Field Engineers through complex customer environments, technical escalations, and architecture discussions • Establish and scale implementation methodologies, onboarding frameworks, and adoption best practices • Serve as technical escalation point for complex implementation and production issues • Drive customer enablement through trainings, workshops, and technical guidance sessions • Conduct architecture assessments and configuration reviews to ensure long-term adoption • Build and improve internal documentation, playbooks, and troubleshooting guides • Recruit, onboard, and develop top-tier Field Engineering talent

What We're Looking For • 6+ years in customer-facing technical roles, including 2+ years leading SE, Customer Engineering, TAM, or Field Engineering teams • SE or SWE background required, must be able to demo and troubleshoot independently • Strong technical foundation - APIs, Git workflows, CI/CD pipelines, cloud platforms (AWS, GCP, Azure), command line • Experience managing technical escalations and supporting customers in production environments • Proven ability to build and coach high-performing technical teams • Background in developer tools, observability, cloud infra, or AppSec preferred • Startup or hypergrowth experience, you know how to build from scratch • Bonus: Kubernetes, Terraform, GitHub Actions, GitLab CI, or AI-native tooling experience