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Head of Operations (Digital Marketing) (Job ID: CABKYL1R)

InsideOut

South Africa · On-site Full-time Executive Yesterday

About the role

🌟 • *We’re Hiring: Operations Manager (Digital Marketing)** • *IMPORTANT – Please read carefully before applying:**

C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be communicating strictly in English during their entire shift.

PLEASE SUBMIT YOUR RESUME IN ENGLISH. • *📋 Job Title: Head of Operations (Digital Marketing)** • **Job ID:**

CABKYL1R • **Industry:**

Digital Marketing • **Location:**

LATAM / South Africa • **Job Status:**

Full Time • **Work Schedule:**

9:00am to 5:00pm CST • **Salary:**

$2000 - $2300 monthly paid bi-weekly (Additional KPI-based bonuses) • **Target Start Date:**

ASAP • *🧩 Role Overview** • *About the Client:**

Our client is a fast-growing digital marketing company specializing in lead generation and online growth solutions for construction businesses — primarily concrete, asphalt, and similar trades.

The company helps contractors generate consistent inbound leads through: • Google optimization • Website development • SEO • Backlinks • Reputation management

Founded by a young entrepreneur and supported by a lean global team, the company is profitable and scaling rapidly. Leadership is transitioning from hands-on execution to strategic expansion, and operations has been identified as the primary bottleneck to growth.

This is a long-term opportunity for a driven, high-level operator who wants to grow with the company and play a key role in its expansion. • *About the Role:**

The • *Operations Manager (Digital Marketing)**

will act as the operational backbone of the business — essentially an extension of the founder.

This role requires someone who can: • Think critically and strategically • Manage multiple workflows simultaneously • Improve systems and processes • Ensure execution across departments • Take ownership without micromanagement

You will oversee daily operations and coordinate between: • SEO • Web development • Link building • Reviews & reputation management • Client fulfillment

This is not a task-only role. It requires initiative, accountability, decision-making, and continuous optimization.

The ideal candidate has experience in SEO, websites, or digital marketing operations and is comfortable proposing improvements, making decisions, and holding team members accountable. • *🔑 Key Responsibilities** • *Operations & Team Management** • Oversee and coordinate daily operations across multiple departments • Ensure team members execute tasks on time and according to strategy • Act as the “glue” between departments to keep workflows aligned • Track progress across all active client accounts and internal projects • *Strategy Execution & Optimization** • Review SEO and website strategies created by the team • Refine, adjust, and improve execution plans as needed • Ensure alignment between research, implementation, and client goals • Identify bottlenecks and propose scalable solutions • Research and test new operational strategies to improve delivery speed and results • *Systems & Process Building** • Build, document, and improve internal systems and workflows • Utilize tools such as: • GoHighLevel (GHL) • Google Ads • Google Keyword Planner • Zapier • Track KPIs, client performance, and project progress • Maintain dashboards and reporting systems for leadership visibility • *Quality Control & Accountability** • Ensure high standards across SEO, websites, backlinks, and review management • Monitor client satisfaction and fulfillment quality • Proactively identify risks and solve issues before escalation • Hold team members accountable to deadlines and quality standards • *🎯 Qualifications & Skills** • Proven experience in operations management, project management, or digital marketing operations • Working knowledge of SEO, websites, backlinks, and Google-based lead generation • Strong critical thinking and problem-solving ability • Ability to manage people, processes, and priorities simultaneously • Excellent written and verbal English communication skills • Comfortable working independently without micromanagement • Strong organizational and documentation skills • *⭐ Preferred Qualifications** • Experience working with marketing agencies or lead generation companies • Familiarity with construction or local service-based businesses • Experience managing remote or international teams • Bilingual (English/Spanish) i

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