Solutions Engineer

About Us

Since 1989, SHI International Corp. has empowered organizations to transform the world through technology. We have continuously grown and are proud to be a $16 billion global provider of IT solutions and services.

Join our Team

Over 17,000 organizations worldwide count on SHI's personalized approach to tackle their technological challenges. But what truly drives SHI is our team of 7,000 dedicated employees. By becoming a part of our team, you will enjoy:

• A strong commitment to diversity as the largest minority- and woman-owned enterprise in the U.S.
• Opportunities for continuous professional growth and leadership development.
• Comprehensive health, wellness, and financial benefits ensuring peace of mind for you and your family.
• Access to world-class facilities and technology support to help you succeed, whether in our offices or remotely.

Job Summary

As a Solutions Engineer, you will work closely with account teams to assess customer data center environments and design customized infrastructure solutions that align with their business goals. Your role will involve building technical relationships with OEMs, conducting training for sales teams and customers, managing the solution practice pipeline, and identifying technology opportunities across various spaces including Data Center, Cloud, Network, and Security.

Key Responsibilities

• Collaborate with account teams to thoroughly evaluate customer data center environments and infrastructure technologies.
• Design and propose customized infrastructure solutions that meet customers' unique business objectives.
• Build and nurture technical relationships with OEMs and strategic partners, ensuring you remain informed about the latest product developments.
• Deliver product training and technical education to sales teams and customers.
• Serve as a trusted IT advisor for clients in partnership with Field Account Executives.
• Manage the solution practice pipeline by strategizing on top prospects and focusing on new business acquisition.
• Identify and explore technology opportunities in the Data Center, Cloud, Network, Security, Collaboration, and Services sectors.
• Develop solutions tailored to fit customers' needs and budgets through strategic planning.
• Engage with various client contacts, including CIOs, IT Directors, and CTOs, to ensure a comprehensive approach to account management.
• Educate and enhance the sales team’s capabilities in technical selling, product knowledge, services, and emerging technology trends.

Preferred Skills and Competencies

• Presenting: Ability to deliver engaging presentations tailored to different audiences.
• Negotiation: Skilled in identifying negotiation opportunities and resolving conflicts.
• Communication: Proficient at conveying complex ideas clearly to diverse audiences.
• Detail-Oriented: Adept at managing complex tasks and ensuring quality through meticulous attention to detail.
• Organization: Effectively coordinate multiple projects using advanced organizational techniques.
• Follow-Up: Proactive in tracking tasks that require follow-up to enhance efficiency.
• Problem-Solving: Capable of initiating preventive measures and developing innovative solutions.
• Relationship Building: Talented in expanding networks and promoting team collaboration.
• Documentation: Proficient in developing comprehensive documentation standards that support operational efficiency.
• Results Orientation: Consistently sets and achieves ambitious goals.

Qualifications

• Bachelor's Degree or relevant work experience required.
• 3-5 years of experience in a relevant role.
• Willingness to travel to SHI, Partner, and Customer Events.
• Advanced certification in technologies such as Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix strongly preferred.

The estimated annual salary for this position ranges from $120,000 to $230,000, including base salary and bonuses. Compensation will vary based on experience, skills, and location. Benefits may include medical, vision, dental, 401K, and flexible spending options.

We are an Equal Employment Opportunity employer — M/F/Disability/Protected Veteran Status.