IT Application Manager (SaaS)

About

Join our clients company to help shape the digital future of Facility Management. Be at the intersection of technology and building operations, driving innovation, sustainability, and operational excellence.

What you will do:

• Take technical ownership of our Real Estate and Facility Management software platforms: ensure smooth operation, administration, and continuous optimization.
• Oversee the lifecycle of SaaS and on-premises applications, from evaluation and installation to upgrades and release planning.
• Design and implement technical solutions and integrations with other IT systems (e.g., HR, Finance, Building Automation), including hands-on work with interfaces (authentication, user provisioning) and data pipelines (APIs, ETL).
• Monitor application performance, availability, and security; proactively address issues and implement improvements.
• Troubleshoot incidents, perform root cause analysis and resolve issues hands-on: coordinate with internal teams and external suppliers for 3rd-level support.
• Develop and maintain technical documentation, integration specifications, and knowledge base.
• Collaborate closely with business units on change requests and digitalization projects, managing demand with business and IT management.

What you bring & who you are:

• Bachelor’s degree in Computer Science, Engineering, or equivalent hands-on experience (must-have).
• 3+ years of experience in technical application management for SaaS and on-premises applications, including lifecycle management (must-have).
• Technical skills in solution design, integration concepts (APIs, middleware), user authentication and provisioning methods, scripting (PowerShell, Python), and system configuration (must-have).
• Strong analytical, hands-on troubleshooting, and communication skills (must-have).
• Fluent in German and English.

About the team:

You’ll join a collaborative, diverse, and supportive team that values open communication and continuous improvement. We work closely with IT, Facility Management, and external partners to drive digital transformation.