IT Systems Engineer

About the Role

The IT team is one of the most cross-functional teams here at Jobber. We’re focused on building systems, offices, and processes that scale as we transform our industry.

Our guiding mission is to support our entire team through the use of technology and supreme customer service. We need to make sure all our systems stay ahead of the curve and we’re always building better ways for our employees to do their best work. This applies to you as well - through dedicated feedback, continuous 1:1’s, and endless learning opportunities, we want to accelerate your career too!

Reporting to the Manager, IT Engineering, as the IT Systems Engineer II you recognize the advantage of building automations to solve problems and repetitive tasks.

You'll have a strong foundation in macOS device management, while also configuring integrations and deploying automated systems between our internal IT tech stack and business systems/SaaS platforms. Sometimes we can't always find a solution that fits, that's where you come in to build one with the team.

Think outside the traditional legacy IT ways of doing things, designing everything to scale.

Responsibilities

• Collaborate cross-functionally with stakeholders to identify gaps in their workflows to reduce operational tasks
• Lead automation deployments, and build out solutions using a variety of tools and methods
• Assist in researching and deploying new tools or platforms
• Help with escalated tickets from our team

Qualifications

• 4-5+ years in a Systems Administrator role, preferably in a MacOS environment
• Experience with common SaaS applications such as Okta, Google Workplace, Slack, Atlassian, etc
• Strong knowledge of macOS MDM platforms, particularly Jamf
• Familiarity with a common scripting language (eg. Python, Shell Scripts, etc.)
• Familiarity with public cloud providers such as AWS or GCP
• Security-first mindset, with a habit of thinking about access, exposure, and risk in day-to-day decisions
• Working knowledge with REST APIs to build and maintain integrations between SaaS platforms
• Experience building automation related to Identity and Access Management
• Experience with other MDM platforms (ie. Kandji/Iru, Mosyle)
• Experience with Cisco Meraki
• Experience with various AI tools (Claude Code/Cowork, Open AI)

Application Process

• All interviews are currently being conducted virtually - via phone or video