Technical Writer

Responsibilities

• Produce technical content to install and use Rivian products (hardware and software) for a variety of audiences, from vehicle owner's guides to charging station installation guides to fleet applications
• Learn complex technical products quickly by working alongside subject matter experts
• Perform all phases of technical publication content development, including planning and research, topic architecture, writing, editing, and embedding illustrations
• Create content that is scalable and can be easily translated into multiple languages
• Improve and maintain the documentation by continually reviewing, keeping up to date on released features
• Work with the entire team to continually improve documentation processes, quality and usability

Qualifications

• 2+ years of technical writing experience in a complex product environment (hardware or software)
• Experience developing content that is topic-based, structured, and uses conditions and variables to support different models and regions of product a plus
• Detail oriented and investigative writing process that creates accurate, concise documentation
• Demonstrated ability to learn complex technical products quickly from subject matter experts and translate it into documentation relevant to the target audience
• Proficient in XML or HTML authoring tools such as Flare or Oxygen (experience specifically in MadCap Flare and Central a plus)
• Ability to work on multiple projects concurrently while meeting tight deadlines
• Proven organizational skills with the ability to prioritize in an environment with competing demands