Lead Data Scientist - Intelligent Fraud Operations

General Information

Ref # 21941

Ally and Your Career

At Ally Financial, we understand that our success is driven by our people. We believe in treating everyone as individuals with unique interests, families, and aspirations. Our focus is on ensuring the health and safety of our teammates while encouraging a strong work‑life balance, diversity, and inclusion. We offer generous benefits and opportunities for personal and professional growth. Join us in a culture where evolution isn’t just encouraged—it’s expected.

The Opportunity

• This is an in‑office role with a hybrid schedule available at our locations in Charlotte, NC; Fort Washington, PA; or Lewisville, TX.
• Currently, Ally does not sponsor new applicants for employment authorization for this position.
• The Lead Data Scientist in Intelligent Fraud Operations acts as a key collaborator within the Financial Crimes organization.
• Your mission is to harness emerging technologies and intelligent automation to enhance fraud prevention, detection, and response while delivering an outstanding customer experience.

In this role, you will evolve the fraud management lifecycle, collaborating with teams in Fraud Strategy & Analytics, Operations, Technology, Risk, and Legal to identify opportunities where intelligent capabilities can enhance fraud outcomes, boost operational efficiency, and reduce unnecessary customer friction.

As the industry transforms, you will also help define governance and standards for the responsible use of AI and automation in our fraud processes to ensure operational effectiveness and regulatory compliance.

The Work Itself

• Collaborate with various teams across the Fraud Program and broader Financial Crimes initiatives to address challenges and innovate solutions.
• Engage with leaders to ensure new initiatives align with existing strategies and insights derived from analysis.
• Facilitate responsible adoption of intelligent capabilities while respecting team ownerships.
• Create and manage a roadmap for intelligent fraud operations.
• Work with Legal and Risk to develop and implement governance frameworks and standards.
• Promote shared intelligence and capability reuse to streamline operations, reduce redundancy, and bolster enterprise defenses.

The Skills You Bring

Minimum Qualifications

• 7+ years of relevant experience.
• Bachelor's Degree in a relevant field or equivalent experience.

Preferred Qualifications

• 5+ years in fraud prevention, financial crimes, or risk management, ideally in banking, fintech, or payments, covering various stages of the fraud lifecycle.
• Technical familiarity with case management systems, data/ML stacks, model monitoring, and workflow automation.
• A holistic understanding of how fraud controls interact throughout the lifecycle.
• Knowledge of emerging technologies impacting fraud operations, including machine learning, generative AI, and automation.
• Exceptional analytical skills to connect fraud patterns with operational processes for strategic improvements.
• Ability to influence the design of future operational models and workflows that enhance fraud management.
• Comfort with undefined playbooks, actively seeking innovative solutions based on insights.
• Strong communication skills suited for both technical and non‑technical audiences.
• Experience in effecting change across diverse teams without direct authority.

How We'll Have Your Back

• Ally offers a competitive compensation program with base pay and performance‑based incentives.
• Time Away: Enjoy a flexible PTO policy and holiday schedule.
• Retirement Planning: Participate in a market‑leading 401(k) plan with matching contributions.
• Health & Well‑being: Access a range of health and insurance options, including family health programs.
• Family Support: Benefit from comprehensive family‑building support including adoption assistance.
• Work‑Life Integration: Leverage various programs focused on your overall health and well‑being.

Who We Are

Ally Financial prides itself on being a customer‑centric, leading digital financial services provider. We focus relentlessly on integrity and innovative solutions. For more information, visit Ally’s website.

Ally is committed to fostering a diverse and inclusive environment and is proud to be an equal opportunity employer.

All applicants must have received or be willing to receive the COVID‑19 vaccine by the date of hire unless currently employed by Ally.

Compensation

• Base Pay Range: Depending on your experience and role responsibilities, with opportunities for performance‑based incentives.
• Emerging: $110,000
• Experienced: $145,000
• Expert: $180,000