Lead Salesforce Site Reliability Engineer

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Salesforce SRE Lead Reliability Engineering & Operations

Raritan, NJ (Onsite)

6+ months extendable

Only W2 Consultants

Required Qualifications

• Strong Salesforce platform expertise within enterprise production environments • Experience operating in Site Reliability Engineering (SRE), Production Support, or Platform Reliability functions • Deep understanding of reliability engineering concepts including: • SLA/SLO frameworks • Incident management • Problem management • Operational governance • Production support models • Experience with observability and monitoring platforms such as: • Splunk • Datadog • Dynatrace • New Relic • Experience supporting highly integrated cloud-based enterprise platforms • Strong stakeholder communication and cross-functional collaboration skills • Ability to work in highly regulated, operationally critical environments • Experience working with AWS cloud environments and enterprise integrations is preferred • Strong understanding of ITSM principles and operational workflows