Program Manager Strategic Programs

About

We are looking for a Program Manager for the Strategic Programs team, supporting discovery and operations in the legal department. The ideal candidate has significant experience in people management, discovery technology, and operational execution with a demonstrated ability to manage an effective team. This role will define the vision and strategy for the team and oversee a complex portfolio of programs to drive results.

Role

As a Strategic Programs PM, you will be responsible for overseeing the design and execution of key Discovery programs. This role will develop strategy and define programs that address significant challenges, establish systems to identify improvements, and define success metrics to support the team's mission. You will operate as part of a supportive and fun team of program managers, technical specialists, lawyers, legal specialists and support staff who work closely together to protect Apple's interests.

The programs you oversee will enable the Discovery team and our stakeholders to establish and refine policies and procedures, improving operations and allowing the team to scale for the future. Key programs may include:

• Discovery technology enablement and optimization
• Metrics, reporting and insights
• Process and workflow improvement
• Vendor management
• Financial management
• Change management
• Incident management

Requirements

• 8+ years of in-house, law firm or vendor discovery experience, including significant experience leading complex discovery projects or program management in litigations and investigations
• Experience collaborating with executive-level leadership
• Strong technology interest and aptitude, including familiarity with common discovery tools, project management tools and database management
• Excellent operational, communication, analytical, organization, and negotiation skills

Additional Qualifications

• Meaningful in-house or equivalent experience and experience managing discovery in litigation and regulatory investigations in a corporate setting
• Demonstrated ability to identify, prioritize, and resolve issues quickly and effectively in a positive and practical manner
• Interest in and ability to identify gaps, propose solutions, and take ownership of projects while balancing time, quality, cost, and risk
• Ability to foster and facilitate teamwork by cultivating relationships, collaborating, and effectively communicating with teammates and cross-functional partners in the pursuit of team goals; shares information and supports others