Network Engineering Manager

Company Description

• Partner with EDE management team and other Dynatrace stakeholders to be able to represent network teams needed involvement in new business requirements and translate them into initiatives.
• Stay current with new networking technologies and champion appropriate efforts for the company.
• Create, assign and manage network teams project work. Collaborate with project manager to ensure reporting and timely completion of approved projects.
• Provide leadership and oversight to the network engineering team. This includes regular 1:1’s, staff meetings, sprint and ticket reviews. Mentor staff to achieve personal, professional and department goals.
• Ensures company network infrastructure, including voice, video and data communications, operates as designed and according to established key performance indicators.
• Provide for an excellent customer experience by making sure timely and appropriate responses are provided to end user tickets / requests. Serve as an escalation contact.
• Forster an environment of continuous improvement and promote appropriate network security enhancements.
• Ensures current network policies are compliant with various auditing frameworks including but not limited to ISO27001, SOX, HIPAA, etc.
• Ability to represent networking initiatives clearly and succinctly to both technical and non-technical audiences.
• Manage relationships of networking vendors, including technology reviews, budgeting, purchasing and renewals.
• Support our growing global network and manage staff of network engineers around the globe.
• Manage global team of at least 5 engineers.

This is a hybrid role out of our Linz, Austria office.

Qualifications

• 10+ years of previous experience working in a network engineering role.
• 5+ years in a network management role.
• Experience with ITSM tools (FreshWorks and JIRA preferred).
• Familiarity with agile methodologies.
• Experience with enterprise firewall & security management tools like Palo Alto, Cisco ACI/DNA/ISE required.
• Telecom familiarity with Zoom and Teams.
• Excellent communication skills.
• Bachelor’s degree preferred, but not required.
• This position will travel up to 10% of the time.

Compensation and rewards

• We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
• Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is €85,000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience.

Additional Information

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.