Nonprofit Marketing & Membership Manager

Organization Description

At Home in Alexandria (AHA) is a vibrant, member-driven nonprofit dedicated to helping older adults age safely, independently, and confidently in their homes and community. Serving Alexandrians ages 55+, AHA is part of the growing national “village” movement of neighbors helping neighbors.

Now in our 15th year, AHA supports approximately 200 members through a dynamic network of 100 volunteers who provide services such as transportation, grocery shopping, tech assistance, and more. We also host a wide range of social and educational programs each month—from book clubs and coffees to lectures and community events.

We are a small but highly collaborative team, deeply committed to community, connection, and impact.

Position Overview

AHA is seeking a Nonprofit Marketing & Membership Manager to play a central, hands-on role in advancing our mission. This is a dynamic position ideal for someone who enjoys variety, takes initiative, and thrives in a small nonprofit environment.

This role blends marketing and communications, member and volunteer engagement, and operational support. You will work closely with the Executive Director and Operations and Member Services Manager to ensure strong outreach, a welcoming member experience, and smooth day-to-day operations.

Schedule: Approximately 30 hours per week, including three in-person days in our Alexandria, VA at AHA’s Del Ray office. Some scheduling flexibility is available.

Work Environment: Friendly, collegial, and community-oriented. Free parking provided.

Key Responsibilities

Marketing & Communications (35%)

• Maintain and update AHA’s website (WordPress) with current and engaging content
• Manage AHA’s social media presence (Facebook, Instagram, LinkedIn), including developing and implementing a content calendar
• Create and distribute twice-monthly email communications (eBlasts) and oversee the monthly printed newsletter
• Design print and digital marketing materials using Canva or similar tools
• Coordinate outreach and community engagement activities (e.g., local events, coffees, farmers markets) to attract prospective members
• Track and analyze engagement metrics to inform outreach strategies

Membership & Volunteer Engagement (35%)

• Serve as a primary point of contact for prospective and new members, ensuring a warm and personalized onboarding experience
• Track and follow up with membership inquiries and coordinate “get acquainted” visits
• Support membership renewals and maintain accurate member records in the database
• Screen and onboard new volunteers, including background checks and orientation sessions
• Set up and manage volunteer profiles within AHA’s system.

Operations & Program Support (30%)

• Schedule and manage events in AHA’s member portal and on the website
• Coordinate Zoom meetings for Board and member-led activities
• Support planning and execution of key annual events (e.g., Spring2ACTion, AHA Anniversary, Scottish Walk)
• Prepare monthly reports on membership and volunteer metrics
• Assist in developing AHA’s annual impact report
• Help maintain and update organizational materials (Board, Member, and Volunteer Handbooks)

Qualifications

Required:

• Strong organizational skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• Comfort working with databases, digital tools, and multiple platforms
• Proficiency in Microsoft Office and Google Workspace
• A friendly, professional demeanor and strong interpersonal skills
• Demonstrated compassion, empathy, and genuine Interest in working with older adults

Preferred:

• Experience with WordPress, Canva, and/or email marketing platforms
• Background in nonprofit work, communications, or membership-based organizations
• Experience coordinating events or working with volunteers

Compensation & Benefits

• $28/hour, up to 30 hours per week
• Approximately 90 hours of paid time off annually
• Flexible scheduling
• Professional development opportunities
• FICA withholding
• Please note: Health insurance and retirement benefits are not included

Why Join AHA?

This is an opportunity to make a meaningful impact in the lives of older adults while working in a supportive, mission-driven environment. You’ll play a key role in fostering connection, reducing isolation, and strengthening a vibrant local community.

How to Apply

Please submit your resume and a brief cover letter outlining your interest and relevant experience to director@athomeinalexandria.org

Kindly include “Marketing & Membership Manager Application – [Your Name]” in the subject line.

Applications will be reviewed on a rolling basis until the position is filled.