Marketing / Account Manager

About the Role

We’re looking for a part‑time remote Marketing / Account Manager to join a hospitality‑focused marketing agency on a freelance (contractor) basis. A large part of what we do is social media, so a strong understanding of social content, marketing, and a very good eye for design is essential. This is not a content creation role — our social media manager handles the content. You’ll be responsible for overseeing quality, managing clients, and coordinating work across the team. You’ll review and approve all social content and design work before it goes to clients, so attention to detail is critical.

Responsibilities

• Manage client communication (email, WhatsApp, occasional calls) and handle day‑to‑day requests.
• Coordinate monthly social media content and strategy.
• Delegate work to designers and the social media manager.
• Review and quality‑check all content before it goes to clients.
• Keep projects organised and on track.
• Support overall client marketing strategy and execution.

Requirements

• Strong marketing experience.
• Very good eye for design.
• Highly organised, proactive, and detail‑focused.
• Clear and professional communication skills.
• Confidence managing multiple clients simultaneously.
• Ability to take ownership, work independently, and be responsible.

Preferred Experience

• Experience with hospitality clients (bonus but not essential).

Work Details

• Hourly basis for an initial trial period, approximately 10 hours per week.
• Flexible hours, with availability during the day to respond to client requests and support the team when needed.
• Potential to increase hours over time if the arrangement works well