Senior Staff Process Engineer, MHE Automation

About Veho

Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.

We are building a modern, end‑to‑end logistics infrastructure designed entirely for the ever‑evolving needs of ecommerce brands and everyday consumers.

Powered by next‑generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post‑purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.

To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit‑based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.

About

The Role

Veho is building a repeatable, scalable system of motion across our Middle Mile and Last Mile facilities. As we scale, we are shifting from manual flexibility to automated precision, with sorter automation and supporting MHE as a core lever to improve cost per package, throughput, cycle time, and quality.

This role is Veho’s senior‑most individual contributor for MHE automation. You will be the hands‑on subject matter expert (SME) who can take automation from requirements and business case to vendor selection, design, install, commissioning, go‑live, and long‑term reliability ownership across multiple sites. You will define the “Veho Standard” for automation so deployments are safe, stable, measurable, and supportable at scale.

This individual will partner tightly with Ground Ops, Facilities, Network Ops, Product, Engineering, Finance, and external integrators. Expect meaningful time on‑site, especially during installs, cutovers, early‑life ramp, and periods where reliability is being stabilized.

Your responsibilities will include:

• Own Veho’s MHE automation technical direction for sortation and conveyance across Middle Mile and Last Mile, including system requirements, standard designs, performance acceptance criteria, and network playbooks for repeatable deployment.
• Lead end‑to‑end multi‑site rollouts of sorter automation and supporting MHE, including site readiness, layout and flow design, installation planning, commissioning, cutover execution, hypercare, and steady‑state handoff.
• Design for peak performance and real‑world constraints by building capacity and throughput models, translating growth forecasts into equipment sizing and operational staffing assumptions, and validating models with on‑the‑floor observations and measured performance.
• Champion a design‑for‑failure mindset by engineering manual bypass workflows, physical rollback readiness, and appropriate redundancy into each deployment, with clear go/no‑go gates and contingency plans for cutover.
• Serve as the primary technical point of contact for automation vendors and integrators. Run technical RFPs/RFQs, write specifications vendors can build to, and manage delivery through install, commissioning, punch lists, and performance testing.
• Own Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) protocols and sign‑off criteria. Partner with Procurement and Legal to embed measurable performance guarantees, reliability expectations, and warranty/service terms into vendor contracts.
• Drive reliability ownership for deployed automation by defining and tracking uptime/OEE targets and other reliability metrics (for example MTBF/MTTR), setting preventive maintenance and spares strategy, establishing root‑cause mechanisms, and leading corrective actions that reduce downtime and total cost of ownership.
• Define the operational interface for automation: standard work,…