Private Cloud Infrastructure Engineer

Introduction

Looking for a rewarding career in the fast‑paced technology industry? Look no further! The Department of Technology & Information (DTI) is Delaware’s central IT organization committed to providing technology services and collaborative solutions for Delaware while working to improve the lives of Delawareans through advanced technologies that innovate government services.

DTI offers a robust hybrid work policy for employees whose job duties are conducive to working remotely.

Summary Statement

The incumbent’s focus is on building a reliable and secure infrastructure for multiple workloads in a Private/Hybrid Cloud environment utilizing open and innovative technologies. The incumbent will work under the intermittent supervision of the Private Cloud Infrastructure Lead. Employees are assigned duties to provide skilled technical support to maintain our cloud infrastructure and process requests for infrastructure provisioning. The Private Cloud Infrastructure Engineer serves as a primary point of contact that partners with internal business and development stakeholders when design or architectural changes may be required.

The Private Cloud Infrastructure Engineer will be instrumental in implementing the architecture and the engineering processes and best practices to enable the foundational infrastructure (compute, network, storage, and service availability) required for application hosting in a Private Cloud.

Core Technologies

• Private cloud infrastructure concepts and technologies
• VMware, Storage Area Networking (Fiber Channel, iSCSI, etc), Storage Arrays, Physical Compute, et al.
• Automating processes with a scripting language
• Configuration management tooling
• Software version control system

Responsibilities

In this role, employees are responsible for architecting, deploying, maintaining, and life‑cycling equipment needed to provide the private cloud infrastructure, including the creation of relevant and up‑to‑date infrastructure documentation for all deployed systems. The Private Cloud Infrastructure Engineer serves as the Level/Tier 3 support and escalates more complex issues. The position provides training and mentoring for less experienced team members as needed.

The Systems Engineering Senior Analyst will report to the Systems Engineering Manager.

Essential Functions

• Work in tandem with DTI engineering teams to identify and implement the most optimal private cloud‑based solutions for DTI and the State of Delaware
• Maintain and update critical tools and infrastructure
• Develop basic tools, scripts and frameworks that drive efficiency in automation, monitoring and management of large‑scale environments
• Maintain awareness of industry trends and contribute to the execution of the private cloud roadmap and strategy
• Manage private cloud environments in accordance with DTI security guidelines, including problem identification and resolution, performance management, and design configuration
• Deliver the infrastructure, tooling and capabilities needed to enable our private cloud strategy
• Deploy and debug private cloud initiatives as needed in accordance with best practices throughout the development lifecycle
• Develop, cascade and enforce engineering best practices using modern Software Design Life Cycle (SDLC) that enables CI/CD (continuous integration/continuous delivery) and favors automation, auditability, automated testing, infrastructure and policy as code
• Drive client satisfaction by identifying and developing process improvement and automation initiatives while ensuring compliance of solutions to operations roadmap

Job Requirements

• Minimum of two years of experience automating tasks with a scripting language
• Minimum of two years of experience developing CI/CD pipelines
• Minimum of four years of experience running a virtualization or containerization infrastructure
• Minimum of one year of experience working with Microsoft Office applications and virtual meeting tools
• Good communication skills (verbal and written) as well as effective presentation skills

Selective Requirements

• Applicant must possess a high school diploma or GED
• Possess a minimum of three years' experience administering a VMware infrastructure of at…