Production Support + SRE

About Capgemini

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description:

Monitoring and Alerting

Implement and maintain monitoring systems to proactively identify potential issues and alert engineers to problems before they impact users.

Incident Response

Respond to incidents and outages, diagnose problems, and implement solutions to minimize downtime and restore service.

Automation

Automate repetitive tasks and processes to improve efficiency and reduce manual effort.

Performance Optimization

Identify and address performance bottlenecks to ensure systems run efficiently and effectively.

Infrastructure Management

Manage and maintain the underlying infrastructure, including servers, networks, and cloud resources.

Capacity Planning

Plan for future capacity needs to ensure systems can handle anticipated workloads.

Release Engineering

Develop and maintain processes for deploying software updates and releases.

Collaboration

Work closely with developers, operations teams, and other stakeholders to ensure system reliability and availability.

Documentation

Maintain clear and concise documentation of systems, processes, and procedures.

Continuous Improvement

Identify areas for improvement and implement changes to enhance system reliability and performance.

Skills and Qualifications:

• Cloud Platform (OCP, Microsoft Azure)
• 8+ Years experience in production support handling Prod incidents.
• Excellent knowledge of OCP and windows environment.
• Monitoring tools (Dynatrace, Splunk)
• Operating System (Windows, Linux)
• Scripting (Shell Scripting, Python, Power Shell)
• Ansible
• Database (MySQL, Oracle, SQL database management)
• Container Services (Kubernetes)

Equal Opportunity Employer

Capgemini is an Equal Opportunity Employer committed to diversity, equity, and inclusion in the workplace. We promote fairness, accessibility, inclusion, and respect through our Partnership Accreditation in Indigenous Relations (PAIR) Committee, which supports meaningful engagement with Indigenous communities across Canada. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment.

All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.