Program Manager Banking

We are currently looking for Program Manager for our UAE operations with the following Skill set and terms & conditions.

Key Skills & Competencies: • Strong understanding of banking systems and channels. • Ability to manage multi-vendor and cross functional delivery environments. • Excellent leadership stakeholder management and governance skills. • Adept at balancing compliance requirements with customer experience considerations. • Strong digital and retail banking background in UAE. Key Responsibilities: Program Leadership • Translate CBUAE circular requirements into a structured time-bound implementation roadmap across digital channels IT systems operations and risk functions. • Establish program governance steering committee and reporting cadence to senior management and CBUAE as required. • Plan organize and manage projects to ensure timely delivery within scope and budget. • Define and track KPIs throughout the program lifecycle to measure success and compliance. Governance & Risk Management • Strengthen governance frameworks and reduce operational risks by applying lessons learned from past and ongoing initiatives. • Identify and mitigate risks control effectiveness and audit readiness. • Maintain central documentation: risk register decision logs agreements on deviations compliance sign offs. Stakeholder & Vendor Coordination • Collaborate with cross-functional teams vendors and business units to gather and document requirements. • Manage vendor performance ensuring service levels and development quality meet expectations. • Ensure change management approach to drive awareness for internal teams and customer facing communication is in place. Compliance & Technical Oversight • Ensure digital journeys (eCommerce tokenization card services etc.) align with regulatory requirements. • Review technical proposals and recommend improvements to enhance compliance and security. Operational Excellence • Monitor and resolve incidents and problems. • Support go-live and post-go-live activities ensuring smooth transitions and minimal disruptions. Continuous Improvement • Stay updated on emerging technologies and regulatory changes. • Propose enhancements to digital products and processes to strengthen fraud prevention and authentication. Reporting & Communication • Provide regular updates to business stakeholders on project status risks and achievements. • Facilitate UAT and ensure adherence to quality control standards. Joining time frame: 2 weeks (maximum 1 month) Remote Work :

No

Employment Type :

Full-time