Project Manager / Change Manager

About

As part of the Group Brokers department, you will evolve in a dynamic team working on multiple different topics, in close collaboration with an international network in more than 70 countries, but also in collaboration with other Group departments (IT, Legal, Marketing & Innovation, Transformation Office,…).

Missions

As a project manager in the team, you will be involved in the following missions:

• Drafting specifications and defining the roadmap
• Organization of steering and project committees
• Monitoring commercial performance (10 countries) and analyzing broker commercial activity
• Training of internal and external users, preparation of training materials
• Support and assistance to local and regional entities
• Monitoring of KPIs
• Monitoring of data quality
• Management and steering of the global document repository for broker documents
• Set up a communication plan (release notes, newsletter, etc)

Some examples of diverse missions in the past years:

• Implementation of ABCD Workflow to centralize Broker derogatory commissioning agreements
• Organization of the Coface annual event for brokers worldwide
• Leading projects
• Cartography of the processes, market practices and rules for broker management in +70 countries

Qualifications

• Business school or university, Master’s in management, finance or marketing.
• At least 2 years of experience, exposure in project management and international work environment or with strong, proven project‑related skills, experience in trade credit insurance is preferable.
• Qualities, Skills required: rigor and flexibility, respect of deadlines and commitments, negotiation skills, representation and communication skills.
• Strong problem‑solving abilities and decision‑making skills in dynamic situations.
• Good writing skills as well as interpersonal skills that allow you to have good contacts with interlocutors.
• It is necessary to be operational both in French and English (both written and oral).
• The practice of a second language (German, Spanish and French) is a plus.