Project Manager / Change manager

About Coface

At Coface, we drive commerce forward every day. Our 5,200 experts, representing more than 80 nationalities in 58 countries, are united by a common mission: to help companies navigate uncertainty by empowering them to make the right decisions and trade more intelligently in a complex world. With nearly 80 years of international experience, we offer companies a full range of solutions: credit insurance, business information, debt collection, single risk insurance, guarantees, factoring - all powered by unique data assets, cutting-edge technology, innovation, and a deep understanding of the global economy. Joining Coface means joining a close-knit international organization where your ideas matter. We cultivate a culture of learning, collaboration, and inclusion, where you have responsibilities and can see the impact of your actions.

Shape the future of commerce with us. Join the Happeners!

Job Description

As part of the Group Brokers department, you will evolve in a dynamic team working on multiple different topics, in close collaboration with an international network in more than 70 countries, but also in collaboration with other Group departments (IT, Legal, Marketing & Innovation, Transformation Office,...). As a project manager in the team, you will be involved in the following missions:

• Drafting specifications and defining the roadmap
• Organization of steering and project committees
• Monitoring commercial performance (10 countries) and analyzing broker commercial activity
• Training of internal and external users, preparation of training materials
• Support and assistance to local and regional entities
• Monitoring of KPIs
• Monitoring of data quality
• Management and steering of the global document repository for broker documents
• Set up a communication plan (release notes, newsletter, etc)

Some examples of diverse missions in the past years:

• Implementation of ABCD Workflow to centralize Broker derogatory commissioning agreements
• Organization of the Coface annual event for brokers worldwide
• Leading projects
• Cartography of the processes, market practices and rules for broker management in +70 countries

Qualifications

• Business school or university, Master's in management, finance or marketing.
• At least 2 years of experience, exposure in project management and international work environment or with strong, proven project-related skills, experience in trade credit insurance it is preferable.
• Qualities, Skills required: rigor and flexibility, respect of deadlines and commitments, negotiation skills, representation and communication skills.
• Strong problem-solving abilities and decision-making skills in dynamic situations.
• Good writing skills as well as interpersonal skills that allow you to have good contacts with interlocutors.
• It is necessary to be operational both in French and English (both written and oral). The practice of a second language (German, Spanish and French) is a plus.

Additional Information