Project Manager

About the Role

The Project Manager is responsible for leading complex, enterprise-scale implementations supporting the IAM Benefit Fund office, a multi-employer Taft-Hartley benefit plan organization. This role provides end-to-end project leadership across cross-functional teams, ensuring successful implementation from planning through post-deployment stabilization. The Project Manager will coordinate internal stakeholders, operational teams, and external vendors to deliver solutions that strengthen fund operations, member services, and regulatory compliance. The role requires strong governance discipline, structured project oversight, and the ability to translate operational and regulatory requirements into executable project plans.

Key Responsibilities

Program & Project Delivery

• Lead end-to-end delivery of large-scale implementation initiatives supporting IAM Benefit Fund operations. The Project Manager is accountable for establishing project scope, defining success criteria, and ensuring delivery aligns with operational, regulatory, and fiduciary requirements.
• Responsibilities include coordinating implementation activities such as onboarding, configuration, data migration, system integration, user acceptance testing, training, go-live execution, and post-implementation stabilization.
• The Project Manager will develop and maintain critical project governance artifacts, including the project charter, project management plan, RAID log, communication strategy, rollout plans, and implementation playbooks. Regular status reporting, executive briefings, and steering committee updates will ensure transparency and alignment throughout the project lifecycle.

Agile / Hybrid Delivery Leadership

• Collaborate with product owners, business stakeholders, and technical teams to translate operational requirements into prioritized work plans and implementation backlogs. The Project Manager will facilitate Agile/Scrum ceremonies when appropriate, including sprint planning, stand-ups, sprint reviews, and retrospectives—while supporting hybrid delivery models that combine Agile execution with structured project governance.
• The role promotes delivery transparency, continuous improvement, and stakeholder alignment through iterative planning and regular checkpoints throughout the project lifecycle.

Project Tracking, Reporting & Governance

• Maintain comprehensive project tracking across scope, schedule, milestones, dependencies, resource allocation, and budget performance. The Project Manager will produce clear and actionable reporting for stakeholders and leadership, including project dashboards, milestone tracking, delivery metrics, risk trends, and readiness indicators.
• Proactive communication of project health, trade-offs, mitigation strategies, and escalation items will be essential to maintain stakeholder confidence and ensure timely decision-making.

Risk, Issue & Change Management

• Own the structured management of risks, issues, and dependencies throughout the implementation lifecycle. Responsibilities include risk identification, impact analysis, mitigation planning, escalation management, and resolution tracking.
• The Project Manager will ensure disciplined issue management practices, perform root cause analysis when necessary, and implement corrective and preventive actions to maintain delivery momentum. Formal change control procedures must be enforced for any changes affecting project scope, timeline, cost, or quality.

Vendor & Stakeholder Management

• Lead coordination and oversight of vendor delivery activities to ensure adherence to contractual commitments, implementation timelines, and quality standards. The Project Manager will manage vendor dependencies, deliverables, and performance while resolving conflicts or barriers that may impact project progress.
• The role requires strong collaboration with internal stakeholders including operations, benefits administration, pension and health fund teams, finance, compliance, IT, and executive leadership to ensure alignment across all workstreams.

Implementation Readiness & Change Enablement

• Drive operational readiness for implementation rollouts, including coordination of training programs, communications, user adoption strategies, and go-live planning. The Project Manager will oversee cutover activities and support post-launch stabilization to ensure a smooth transition into operational support.
• This role will ensure that operational handoffs, documentation, and knowledge transfer activities are completed successfully. Lessons learned will be captured and incorporated into future implementation playbooks to strengthen organizational delivery maturity and improve future project outcomes.

Qualifications and Preferred Attributes

• PMP certification required.
• Minimum of 5 years of project management experience leading complex, enterprise-scale implementations involving multiple workstreams and vendors.
• Experience working within Taft-Hartley or multi-employer benefit fund environments strongly preferred.
• Experience supporting operational areas such as benefits administration, eligibility, contributions, claims processing, accounting, or member services.
• Strong familiarity with Agile/Scrum methodologies and experience applying them in hybrid delivery models.
• Exceptional project governance, tracking, and executive reporting skills.
• Proven ability to manage vendor relationships and hold vendors accountable for delivery commitments.
• Strong risk management and mitigation capabilities in complex implementation environments.
• Excellent organizational and communication skills with the ability to manage competing priorities and stakeholders.

Preferred Qualifications

• Experience with benefits administration platforms, pension systems, or health fund management systems supporting Taft-Hartley funds.
• Experience managing data migration efforts, including mapping, cleansing, and reconciliation.
• Experience delivering system integrations such as APIs or file-based interfaces between benefit administration platforms and supporting systems.
• Familiarity with governance in regulated environments, including audit readiness, compliance controls, and privacy/security coordination.
• Experience using enterprise delivery tools such as MS Project, Jira/Confluence, Smartsheet, Power BI, or similar platforms.

Benefits

Employees at the IAM Benefit Funds Office enjoy:

• Comprehensive and fully employer-funded health, dental, and vision benefits.
• Generous vacation and holiday policies
• Fully employer-funded defined-benefit pension plan.
• 401(k) plan with employee participation option.