Associate

About

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Microsoft Dynamics ERP at PwC will specialise in analysing client needs, implementing ERP software solutions, and offering training and support for seamless integration and utilisation of Microsoft ERP applications. This will enable clients to optimise operational efficiency and achieve their strategic objectives.

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Business Application Consulting team you are positioned to contribute to innovative solutions using Microsoft Dynamics CRM. As an Associate you are expected to embrace a learning mindset, take ownership of your development, and actively engage with varied clients and team members, turning challenges into opportunities for growth.

Responsibilities

• Assist in the development of Microsoft Dynamics CRM solutions
• Collaborate with stakeholders to gather and analyze requirements
• Support the customization and deployment of CRM applications
• Engage in testing and validation of system features
• Document processes and maintain project records
• Participate in user training and support activities
• Analyze data to inform CRM strategies and improvements
• Stay updated on industry trends and CRM recommended practices

Requirements

• Bachelor's Degree
• 2 years of experience in Microsoft Dynamics CRM
• Oral and written proficiency in English required

Preferred Qualifications

• 2 to 5 years of experience
• Microsoft certification on Dynamics 365 CE modules preferred
• Excelling in technical architecture and strategy development
• Committing to understanding business operations and commercial awareness
• Adapting to diverse client needs and team dynamics
• Engaging in continuous learning and personal development
• Collaborating effectively across teams and maintaining positivity
• Analyzing data to discern patterns and inform solutions