Salesforce- QA

Thank you for sharing the opportunity at Giggso! I’m an experienced QA professional with a strong background in Salesforce testing, and I’d love to learn more about the role.

Below is a concise overview of my profile that you can forward to your hiring team:

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Profile Summary

• 3+ years of QA experience – primarily focused on Salesforce (Sales Cloud & Service Cloud) and broader web applications.
• Manual & Automation Testing – proficient in designing test cases, test plans, and executing both functional and regression suites.
• Automation Tools – hands‑on experience with Selenium WebDriver (Java/Python), Apex test classes, and CI/CD pipelines (Jenkins, GitHub Actions).
• Test Management – daily use of Jira for defect tracking, test case management, and sprint planning.
• Salesforce Expertise – deep understanding of declarative features (Workflow Rules, Process Builder, Flow, Validation Rules, Permission Sets, Profiles) and programmatic components (Apex triggers, Lightning Web Components).
• Collaboration – comfortable working side‑by‑side with developers, business analysts, and product owners to clarify requirements and ensure quality deliverables.
• Certifications – Salesforce Certified Administrator (ADM 201) and ISTQB Foundation Level.

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Key Achievements

Project	Scope	Impact
Sales Cloud Implementation (Fortune 500 client)	End‑to‑end functional testing of lead‑to‑opportunity flow, custom objects, and integration with ERP.	Detected & resolved 45 critical defects before UAT; reduced post‑go‑live issues by 30 %.
Service Cloud Upgrade	Regression suite of 150+ test cases using Selenium + Apex test runner.	Cut regression execution time from 3 days to 6 hours via parallel execution.
Automation Framework Build	Designed keyword‑driven framework in Java‑Selenium, integrated with Jira for defect linkage.	Accelerated test case creation by 40 % and improved traceability.

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Technical Stack

• Languages: Java, Python, Apex, SOQL
• Automation: Selenium WebDriver, TestNG, Maven, Apex Test Execution, Lightning Testing Service (LTS)
• CI/CD: Jenkins, Git, GitHub Actions
• Test Management: Jira, Zephyr, TestRail
• Other Tools: Postman (API testing), Data Loader, VS Code, Salesforce CLI

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Why I’m a Good Fit for Giggso

• AI‑Ready Mindset: I have collaborated on projects that embed AI‑driven recommendations within Salesforce (e.g., Einstein Prediction Builder), ensuring that governance and compliance aspects are thoroughly validated.
• GRC Awareness: Familiar with risk‑based testing approaches and can help align QA activities with GRC frameworks—valuable for Giggso’s focus on AI governance.
• Location & Availability: Based in Chennai and ready to join immediately (or within a short notice period).

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If you’d like to see a more detailed resume, sample test artifacts (test plan, test cases, automation scripts), or discuss how I can contribute to Giggso’s Salesforce initiatives, please let me know the best email address or portal to send them to.

Looking forward to the possibility of collaborating with your team!

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Feel free to adapt the above template to your own experience, or let me know if you’d like help tailoring it further.