Senior Account Manager (gn) Public

Why SoftwareOne?

SoftwareOne and Crayon have joined forces to become a leading global provider of AI-powered software and cloud solutions. With over 13,000 employees in more than 70 countries, we are shaping the technological future of our customers – innovative, globally connected, and with a clear vision.

People are at the center of everything we do. We foster bold ideas, genuine collaboration, and continuous growth – supported by excellent learning and development programs. Whether in our technology and cloud solutions or in direct customer contact – you'll find the right place to unleash your potential.

Become part of a culture where your ideas count and your career knows no bounds.

The role

• Do you want to strategically develop existing public major customers instead of constantly acquiring new ones?
• Are you comfortable with public tenders and contract negotiations?
• Do you enjoy working with experts to design sustainable IT and software solutions?

Then become part of our Public Team as:

Senior Account Manager (gn) Public

Location: Wallisellen / Stans, Service Area Focus Bern | Employment Type: Permanent | Scope: Full-time | Language Skills: German (Swiss German) & English

As a Senior Account Manager Public, you will be responsible for the support and development of our public major customers in the Bern region. You will build long-term relationships at the decision-maker level, manage tenders and contracts, and develop tailor-made software and IT solutions together with our specialists.

Responsibilities

• You are responsible for the strategic support and further development of selected public major customers in the Bern region, focusing on software licenses and IT services.
• As the central point of contact, you manage the entire customer relationship, from needs assessment to offer and contract design to long-term customer loyalty.
• You build and systematically develop sustainable, trusting customer relationships.
• You conduct negotiations on framework software agreements and managed services contracts and support complex tenders.
• You identify and realize cross-selling and up-selling potentials together with specialists and internal sales.
• During the sales process, you are responsible for coordinating internal specialist teams, managing cross-departmental alignment, organizing relevant meetings, and ensuring that all stakeholders are informed and work together on the project.
• You keep an eye on market and customer developments and derive targeted sales activities from them.

What we need to see from you

Skills and Abilities

• Several years of professional experience in key account management of major customers, with experience in public tenders.
• Very good understanding of the Public Sector or high motivation to position yourself long-term in this environment.
• Experience in selling software licenses and IT services; Microsoft licensing knowledge is a plus.
• Strong communication and negotiation skills, as well as a high standard of service and customer orientation.
• High social and methodological competence, combined with a structured and self-reliant way of working.
• Fluent German (including Swiss German) and English language skills, as well as willingness to travel within the region; French and/or Italian language skills are a plus.

What we have to offer

Our employees are our most important asset, and we do everything we can to ensure you feel comfortable with us:

• We offer you the opportunity to work from home. But even in the office, we have no dress code, and you can wear whatever makes you feel comfortable.
• Car Allowance is part of our mobility concept.
• Modern technical equipment for flexible working.
• A balanced work-life balance with 25 vacation days and the possibility of a sabbatical.
• Your success is our goal: Tailored further training and development opportunities await you on our internal portal.
• Individual offer of internal coaching and psychosocial counseling.
• An open communication culture as well as diverse opportunities for active participation and assumption of responsibility.
• We promote diversity: With our DEIB strategy and Women in Tech initiative, we are committed to equal opportunities.
• A modern and fair compensation model that is based on your qualifications, responsibility, and success.
• With our employee stock program, you can also participate financially in our future success.
• Extensive employee benefits such as free drinks and snacks at our locations or legendary joint events.
• Onboarding buddy for optimal onboarding.

Interested?

Then apply exclusively via our online form and, in addition to your earliest possible start date, ideally also provide us with your salary expectations!

Do you still have a question? Then feel free to send an email to karriere.dach@softwareone.com.

Job Function

Sales

Accommodations

SoftwareOne warmly invites people of all backgrounds and abilities to apply. Should you require adjustments during the application process, please send us an email to reasonable.accommodations@softwareone.com. Please indicate the position you are applying for and the country in which you reside. A member of our team, who is not involved in the decision-making process, will contact you to discuss your specific needs. We will do our best to accommodate you. All information you share will be kept secure and strictly confidential in accordance with the provisions of the General Data Protection Regulation (GDPR).

At SoftwareOne, we are committed to creating an environment of mutual respect. All applicants and team members shall be provided with equal employment opportunities, regardless of ethnicity, color, religion, age, gender, national origin, disability, genetic predisposition, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Furthermore, we invite career re-entrants who wish to return to the professional world after a planned break to explore our SOAR program.