Senior Application Support Engineer

About

Take on a challenging role in Toronto as a Senior Application Support Engineer specializing in Azure, AI/ML, and Power Platform. This contract role allows for substantial impact in a data-driven environment.

As a key member of the technology team, you will ensure stability across critical business applications. This role goes beyond basic support; you’ll be responsible for L2/L3 incident management, long-term fixes, and collaborating with diverse teams. The ideal candidate will have a strong foundation in deploying and managing applications on Azure, creating and deploying AI/ML models, and will excel in a collaborative setting.

Key Responsibilities:

• Maintain stability of business-critical production applications
• Lead L2/L3 triage and root-cause analysis
• Drive improvements in processes and documentation
• Foster strong communication between cross-functional teams
• Support Power Platform and middleware integrations

Requirements:

• 3–5 years in application support within enterprise settings
• In-depth knowledge of Microsoft Azure services
• Experience in AI/ML model deployment on Azure
• Familiar with Power Apps and Power Automate
• Strong analytical and problem-solving skills

Make a significant impact with your technical expertise in this vital role.