IT Architect

About

We are looking for an experienced IT Architect to join our Managed Services team. This person will play a key role in designing, optimizing, and evolving our clients’ technological environments. The Architect will act as a technical reference for both internal teams and clients, combining expertise, rigor, and a strong customer‑oriented mindset.

This position is ideal for someone who is resourceful, collaborative, and proactive, with an excellent understanding of cloud environments and operations within a managed services context.

Main Responsibilities

• Design and optimize complete IT architectures (servers, virtualization, cloud, network) tailored to client needs.
• Administer, maintain, and optimize SQL Server databases.
• Manage and oversee Windows Server and Linux environments.
• Administer and optimize a Citrix infrastructure (Virtual Apps & Desktops): security, profiles, policies, monitoring, and performance optimization.
• Manage virtualized environments (VMware / Hyper‑V / XenServer).
• Define and maintain backup, disaster recovery, and business continuity strategies (DRP/BCP).
• Actively participate in migration and modernization projects (cloud or hybrid).
• Ensure the security, stability, and performance of client systems.
• Act as a subject‑matter expert for internal IT teams, providing guidance in diagnostics, planning, and high‑level support.
• Produce and maintain technical and architectural documentation.
• Work closely with support and account management teams to ensure an excellent client experience.

Qualifications

• At least 5 years of hands‑on experience working in a managed services environment.
• Bachelor’s degree in Information Technology or equivalent experience.
• 10 years of relevant experience in IT infrastructure.
• Strong understanding of managed services operating models (MSP, DaaS, IaaS, etc.).
• Proficiency with the following environments:
  • SQL Server
  • Citrix Virtual Apps & Desktops
  • Windows Server, Active Directory, DNS, DHCP, GPO
  • Linux (RHEL / Debian / Ubuntu)
  • SAN/NAS storage
  • Backup solutions (Veeam or equivalent)
  • Cloud (Azure, AWS, or GCP)
  • Virtualization (VMware / Hyper‑V / Proxmox)
• Strong communication, leadership, and teamwork skills.
• Excellent problem‑solving abilities and collaborative mindset.
• Strong customer service orientation and attention to quality.
• Bilingual (French / English), both spoken and written.

Assets

• Technical certifications: Citrix CCA‑V / CCP‑V, Microsoft, Azure, AWS, VMware, RHCE, ITIL.
• Experience in cybersecurity and network administration.
• Knowledge of automation (PowerShell, Bash, Python)
• Experience in an MSP or IT integrator environment.

Working conditions

• Highly competitive salary
• Generous vacation policy
• Flexible leave days
• Additional holidays during the festive season
• Training sessions in the South
• Collective RRSP (Retirement Savings Plan)
• Sports allowance
• Cell phone and internet allowance
• Public transit allowance
• Access to a telemedicine platform