Sr. IT Project Manager

Who is USP?

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high‑quality medicines worldwide.

USP values inclusive scientific collaboration and recognizes that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is an equal employment opportunity employer (EEOE) and is committed to fair, merit‑based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

Brief Job Overview

The Information Technology Project Manager will plan, establish, and manage information technology (IT) projects and will serve as a liaison between the business and technical aspects of assigned projects. In this role, the IT Project Manager will be responsible for the administration of network and server infrastructure projects, planning & execution of technology projects, managing project management processes, implementing technology security, and the execution of all technology‑related tasks and initiatives. This role also has responsibility to establish and manage a service delivery framework across functions, including delivery governance and vendor performance management.

Responsibilities

• 40 % – Initiate, Plan, Execute and Control assigned Projects.
• 35 % – Service Delivery, Reporting, Project status updates, and Insights presentation.
• 15 % – Vendor Management & Contracts management.
• 10 % – New Projects discovery, business case preparation and documentation.

Additional duties:

• Manage assigned IT projects to ensure adherence to budget, schedule, and scope.
• Develop and maintain proposals for assigned projects including objectives, technologies, systems, information specifications, timelines, funding, and staffing.
• Introduce project management principles and best practices; implement global processes within India projects and facilitate a structured project management approach.
• Coordinate and collaborate with stakeholders across business functions, IT teams, external vendors, and third parties.
• Enable exchange of ideas, facilitate collaborative conversations, identify key dependencies, and drive consensus within stakeholders and project teams.
• Identify, document, and proactively communicate risks, issues, and dependencies with appropriate sense of urgency.
• Demonstrate leadership skills in driving a common objective while dealing with stakeholders with differing views, objectives, and approaches.
• Set and track project milestones in accordance with requirements and timelines; develop comprehensive schedules accounting for unknown variables.
• Establish and implement project communication plans, providing status updates to stakeholders.
• Collect, analyze, and summarize information and trends as needed to prepare project status reports.
• Conduct project learnings sessions and document learnings and takeaways.
• Help develop and implement metrics‑oriented service delivery framework for delivery functions across departments.
• Develop data‑oriented performance measures to effectively manage project management tasks.
• Analyze business requirements and develop workflows to deliver outcomes aligned to business objectives.
• Work closely with business to understand work requirements, proactively identify pain areas, brainstorm ideas, and build strong working relationships with stakeholders.
• Work with stakeholders to identify opportunities to implement technology solutions; undertake business case studies and present business benefits.
• Work with internal IT teams on continuous improvement projects adding value to the business.
• Participate in new cross‑functional initiatives; design and implement service delivery framework where applicable.
• Proactively engage, coordinate, and manage vendors while keeping USP interests at the forefront.

Who USP is Looking For? (Requirements)

• Bachelors / master’s degree.
• PMP certification is a plus.
• Cumulative experience of 10‑15 years in IT.
• Minimum of 7‑8 years of relevant experience in independently managing small & medium IT projects.
• Background in automations will be an advantage.

Additional Desired Preferences

• Strong communication skills with ability to interact confidently with stakeholders across hierarchy and geographies.
• Proficiency in managing cross‑functional skills within and outside of the IT function.
• Problem‑solving skills; creative solutioning and ideation.
• Strong influencing skills.
• Ability to dive deep and pay attention to detail.
• Results‑oriented.

Supervisory Responsibilities

None (N/A).

Benefits

USP provides you with the benefits you need to protect yourself and your family today and tomorrow. From company‑paid time off, comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial wellbeing is protected.

Job Details

• Job Category: Information Technology
• Job Type: Full‑Time

Note: USP does not accept unsolicited resumes from third‑party recruitment agencies and is not responsible for fees from recruiters or other agencies except under a specific written agreement with USP.