Senior Product Analyst - Experience Foundations

Role Overview

At Tide, we are looking for an exceptional Product Analyst to join our Experience Foundations team. This team is dedicated to enhancing our global platform's end-to-end user experiences to provide greater member value and a distinct experience. As a Product Analyst, you will collaborate with the team to create a world‑class connected experience across Tide, focusing on solving critical issues for micro, small, and medium enterprises. Your role will involve making data‑driven decisions, transforming user data into actionable insights, validating hypotheses, and incorporating findings into the product strategy to drive adoption and growth.

Key Responsibilities

• Product Discovery: Conduct hypothesis‑driven deep dives into existing product usage data to identify user pain points, quantify problems, and propose actionable solutions.
• Solution Confidence: Lead product experimentation efforts by designing and analyzing tests to build confidence in planned features.
• Product and Feature Performance Review: Collaborate with product teams to establish and measure KPIs reflecting the impact of new and existing features. Analyze metrics and data to provide a comprehensive view of all experience investments made.
• Goals to KPI Translations: Translate user goals and outcomes into business KPIs, identifying impactful hypotheses for product success. Collaborate with product managers and analytics engineers to enable seamless KPI reporting.
• Self‑Serve Product Analytics: Partner with data, engineering, and data science teams to deliver a top‑notch self‑serve analytics platform. Optimize the experimentation stack for effective use by business and product teams.

Qualifications Required

• 5+ years of experience in Product Analytics, preferably in digital or fintech products.
• Strong ownership mindset with a proactive approach to impact assessment.
• Ability to lead and solve ambiguous problems with minimal guidance.
• Excellent communication skills to convey complex data analysis to various stakeholders.
• Proactive in seeking opportunities to create business impact.
• Proficiency in SQL/Python.
• Skill in building relationships across the business for data‑driven decision‑making.
• Experience in capturing stakeholder requirements and developing analytical solutions.
• Self‑starter mentality with a focus on identifying opportunities and overcoming challenges with data.

Company Details

Tide, headquartered in central London, is a business management platform dedicated to saving time and money for small businesses. With over 1 million small business members worldwide, Tide provides business accounts, banking services, and a range of administrative solutions from invoicing to accounting. The company is rapidly growing, expanding into new products and markets while fostering a diverse and inclusive workforce where all voices are heard and celebrated. Tide values diversity and inclusivity as essential elements of its success, enabling the creation of products that cater to the diverse needs of its members.

Role Overview (Duplicate)

At Tide, we are looking for an exceptional Product Analyst to join our Experience Foundations team. This team is dedicated to enhancing our global platform's end-to-end user experiences to provide greater member value and a distinct experience. As a Product Analyst, you will collaborate with the team to create a world‑class connected experience across Tide, focusing on solving critical issues for micro, small, and medium enterprises. Your role will involve making data‑driven decisions, transforming user data into actionable insights, validating hypotheses, and incorporating findings into the product strategy to drive adoption and growth.

Key Responsibilities (Duplicate)

• Product Discovery: Conduct hypothesis‑driven deep dives into existing product usage data to identify user pain points, quantify problems, and propose actionable solutions.
• Solution Confidence: Lead product experimentation efforts by designing and analyzing tests to build confidence in planned features.
• Product and Feature Performance Review: Collaborate with product teams to establish and measure KPIs reflecting the impact of new and existing features. Analyze metrics and data to provide a comprehensive view of all experience investments made.
• Goals to KPI Translations: Translate user goals and outcomes into business KPIs, identifying impactful hypotheses for product success. Collaborate with product managers and analytics engineers to enable seamless KPI reporting.
• Self‑Serve Product Analytics: Partner with data, engineering, and data science teams to deliver a top‑notch self‑serve analytics platform. Optimize the experimentation stack for effective use by business and product teams.

Qualifications Required (Duplicate)

• 5+ years of experience in Product Analytics, preferably in digital or fintech products.
• Strong ownership mindset with a proactive approach to impact assessment.
• Ability to lead and solve ambiguous problems with