Senior / Prompt Engineer (AI/ML), Brand Concierge

Job Levels

P50, P30, P40

Employee Role

Individual Contributor

The Opportunity

We are seeking a creative and technically skilled Prompt Engineer to enhance large language model (LLM) performance across business-critical workflows. This position centers on designing, testing, and integrating strategies that drive intelligent agents and enterprise use cases. You will work closely with AI engineers, product teams, and domain experts to guarantee scalable, safe, and high-accuracy AI applications.

What you'll Do

Prompt Strategy & Design

• Develop templates and multi-step chains tailored to specific business functions (e.g., sales enablement, support, knowledge management)
• Develop few-shot, zero-shot, and hybrid patterns for enhanced reasoning and context retention
• Maintain libraries for reuse and version control

Function Calling & Tool Use

• Implement LLM function calling to trigger APIs, databases, or internal tools
• Build tool-use pipelines within agent workflows for complex task automation

Conversation Flow & Persona Design

• Define and build agent personas, roles, and behaviors for domain-specific applications
• Manage multi-turn conversations, memory handling, and contextual continuity

Enterprise-grade Optimization

• Tailor prompts for performance in enterprise environments, prioritizing accuracy, privacy, fairness, and compliance
• Collaborate with legal and security teams to mitigate hallucination, bias, and misuse risks

Testing & Evaluation

• Tailor prompts for performance in enterprise environments, prioritizing accuracy, privacy, fairness, and compliance
• Collaborate with legal and security teams to mitigate hallucination, bias, and misuse risks

Deployment & Integration

• Partner with AI Agent Engineers to integrate prompts into agent workflows and orchestration pipelines
• Maintain documentation and workflows for deployment in production environments

What you need to succeed

• 3+ years of experience in NLP, AI/ML product development, or application scripting
• Strong grasp of LLM capabilities and limitations (e.g., OpenAI, Claude, Mistral, Cohere)
• Experience crafting prompts and evaluation methods for enterprise tasks
• Familiarity with frameworks like LangChain, Semantic Kernel, or AutoGen
• Strong ML, Python and API integration skills
• Excellent written communication and structured thinking

Preferred Qualifications

• Experience with LLM function calling, custom tool integration, and agent workflows
• Background in UX writing, human-computer interaction, or instructional design
• Understanding of enterprise compliance (e.g., SOC 2, GDPR) in AI systems
• Bachelor's or equivalent experience in Computer Science, Computational Linguistics, Cognitive Science, or a related field

Expected Pay Range

• U.S. Pay Range: $172,500 -- $306,625 annually
• California Pay Range: $211,800 - $306,625 annually
• Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience.
• For sales roles, starting salaries are expressed as total target compensation (TTC = base + commission).
• For non-sales roles, starting salaries are expressed as base salary.
• Certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices

California: Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado: Application Window Notice

There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.

Massachusetts: Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Internal Opportunities

• Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey.
• To apply:
  1. Update your Resume/CV and Workday profile.
  2. Visit the Internal Mobility page on Inside Adobe for more information and to set up job alerts.
  3. Check out interview preparation tips.
  4. Review International Resources for Relocating Employees if applying outside your current country.
• The Talent Team will reach out within 2 weeks of your application. Inform your manager if you move into the official interview process.

About Adobe

• Immerse yourself in an exceptional, world-recognized work environment.
• Collaborate with colleagues committed to growth through our unique Check-In approach.
• Make an impact at Adobe.
• Explore employee career experiences on the Adobe Life blog and discover our meaningful benefits.
• Adobe believes in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, values, culture, focus on people, purpose, community, Adobe for All, benefits programs, customer stories, and how you can help advance our mission.

Equal Employment Opportunity

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.

Accessibility

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation, email accommodations@adobe.com or call +1 408-536-3015.

AI Use Guidelines for Interviews

• Interviews are designed to reflect your skills and thinking.
• The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation.
• Inappropriate use of these tools may result in your application not moving forward.
• Adobe empowers employees to innovate with AI and looks for candidates eager to do the same. Clear guidance is provided on where AI is encouraged and restricted during the hiring process.