Senior Staff Cloud Engineer

Senior Staff Cloud Engineer

Overview

Credit Acceptance Corporation is seeking an experienced Senior Staff Cloud Engineer to lead the strategy, design, development, and implementation of large-scale cloud projects. You will own the cloud architecture, administration, maintenance, and availability of all cloud infrastructure and supporting tools. You will demonstrate and encourage a culture of automation, orchestration, and efficiency while driving cloud strategy that aligns with departmental and business goals. You will provide thought leadership and build cloud solutions that deliver high-impact business value, lead the design and implementation of scalable, reliable, and maintainable cloud solutions, and contribute to ongoing company growth.

Responsibilities

• Lead strategy, design, development, and implementation of large-scale cloud projects.
• Own architecture, administration, maintenance, and availability of cloud infrastructure and supporting tools.
• Drive cloud strategy and align architecture with departmental and business goals.
• Promote automation, orchestration, and engineering efficiency.
• Collaborate with business partners, product managers, and designers to define product requirements and direction.
• Drive technical innovation and improvements in cloud design and architecture across the organization.
• Define and drive cloud engineering best practices and document standards and engineering artifacts.
• Conduct impact analysis to identify effects of change across multiple applications/systems.
• Perform technical due diligence and architectural assessments of third-party technologies.
• Debug critical production problems and execute effective solutions.
• Participate in talent selection, mentor team members, and coach cross-functional partners.
• Develop standard architectural practices and lead solutions development across partner engineering groups.
• Define and document best practices and strategies for cloud deployments and maintenance.
• Ensure application performance, uptime, and scale.
• Perform routine environment audits of cloud accounts for compliance with established standards, policies, configuration guidelines, and procedures.
• Maintain a comprehensive cloud library of all supporting documentation.
• Drive automation and self-service capabilities for software engineers; develop automation scripts in various languages.
• Right-size cloud infrastructure with cost and performance in mind.

Minimum Qualifications

• Minimum of 10 years of experience designing scalable cloud/hybrid environments.
• Strong background in AWS and Azure.
• Experience developing and managing Infrastructure as Code using tools such as Terraform, Ansible, GitHub, etc.
• Experience in a lead role overseeing technical direction for multiple Cloud/Platform/Development/DevOps/SRE teams.
• Extensive experience building and driving adoption of cloud engineering best practices.
• Experience driving impact on mission-critical, enterprise-class applications with organization-wide impact.
• Hands-on experience with LLM integration patterns and at least one LLM gateway or proxy product (examples listed in posting), including model routing, rate limiting, and token usage attribution in a multi-tenant cloud environment.
• Expert knowledge of DevOps processes.
• Experience with policy-as-code frameworks (OPA, Cedar, or equivalent) in production cloud environments, particularly for access control and automated compliance enforcement.
• Ability to coach business partners and cross-functional team members and mentor senior-level members.

Preferred Qualifications

• Experience with hybrid cloud/data center environments.
• Experience with multi-tier and microservice applications and SaaS/PaaS/IaaS deployments.
• Experience with performance metrics and trending/monitoring tools (CloudWatch, ELK, Splunk, etc.).
• Familiarity with other cloud providers (Oracle, Google).
• Experience with backup and data protection technologies, patching tools, virtualization environments, and observability/alerting tools (PagerDuty, etc.).
• Experience with agentic orchestration frameworks and familiarity with the Model Context Protocol (MCP) for building or securing agent tool interfaces.
• Experience with LangGraph or LangChain and other agentic/orchestration frameworks.
• Experience using Excel or similar tools for data analysis and reporting.

Compensation and Benefits

• Target base salary range: $161,000 – $237,000.
• Eligible for an annual variable bonus of cash and equity between 15–30% based on individual performance.
• Final compensation influenced by role-specific skills, depth and experience, industry background, education, and certifications.
• Candidates in certain major metropolitan areas (San Francisco, Seattle, Boston, New York City, Los Angeles, San Diego) may be eligible for a location premium.

Company Benefits

• Flexible work options: work from home, on-site, and hybrid positions.
• Company-provided technology packages.
• Competitive market-based salary with bonus compensation.
• Quarterly profit sharing and annual merit bonuses.
• Generous PTO and holidays (28.5 total days during first full year of employment).
• Comprehensive benefits package including 401(k) match, adoption assistance, parental leave, tuition reimbursement, medical/dental/vision, and additional nonstandard benefits.

Other

• Required degrees must be from institutions accredited by the Council for Higher Education Accreditation or equivalent.
• Credit Acceptance is an Equal Opportunity Employer and values a culturally diverse workforce.
• Remain compliant with company policies, processes, and legal guidelines.
• All other duties as assigned. Attendance as required by department.