Senior Technical Writer

Position Summary

We are seeking a highly skilled and detail‑oriented Senior Documentation Technical Writer with a strong background in industrial operations and maintenance. This role is responsible for creating, updating, and managing high‑quality Operations & Maintenance (O&M) Manuals and related technical documentation for industrial systems and equipment. The ideal candidate will have experience working in industrial environments such as oil & gas, utilities, or manufacturing, and will be comfortable collaborating with engineers, field technicians, and subject‑matter experts to gather and translate complex technical information into clear, user‑friendly documentation.

About the Company

Pengcorp is a consortium of highly dedicated and talented engineers providing specialized services to industrial enterprises throughout the regions of North and South America. Our talents have been engraved into mid‑to‑large‑size projects in Western Canada and many places around the globe. Our highly specialized resources are sought after for the optimization of processes and the discovery of solutions that maintain all stakeholders’ needs and desires. We provide services in the field of industrial technology including Electrical & Instrumentation, Industrial Ethernet, Cyber‑security, Automation Integration, and Data Visualization & Analytics, in addition to backing each department with a strong field maintenance support team.

Key Responsibilities

• Develop and maintain O&M manuals, SOPs, troubleshooting guides, and technical documentation.
• Collaborate with operations, maintenance, and engineering teams to gather accurate technical data.
• Ensure documentation complies with industry standards and regulatory requirements (e.g., OSHA, CSA, ISO).
• Interpret and incorporate technical drawings, schematics, and P&IDs into documentation.
• Conduct field visits and inspections to collect firsthand information when needed.
• Use document management systems (e.g., SharePoint) and authoring tools (e.g., MS Word, Adobe FrameMaker).
• Support continuous improvement of documentation processes and templates.

Required Qualifications

• 5+ years of experience in technical writing, with a focus on industrial operations and maintenance.
• Proven experience developing O&M manuals and working with maintenance teams.
• Strong understanding of industrial equipment (e.g., pumps, compressors, valves, instrumentation).
• Familiarity with CMMS platforms (e.g., SAP, Maximo, Infor EAM).
• Proficiency in interpreting technical drawings and schematics.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple documentation projects.

Preferred Qualifications

• Experience in oil & gas, utilities, or manufacturing sectors.
• Knowledge of safety and compliance standards (OSHA, CSA, ISO).
• Experience with structured authoring and content management systems.
• Field experience conducting site visits or equipment inspections.

What We Offer

• Competitive compensation based on experience and skill set.
• Opportunity to work on impactful projects in a collaborative environment.
• Professional development and training support.
• Flexible work arrangements (depending on role requirements).

Schedule

• 8‑hour shift