ServiceNow Platform Architect

ServiceNow Platform Architect

Location: Onsite (Preferred New Jersey, USA)

Job Description:

• Experience: 10–12 years of hands-on experience designing and implementing ServiceNow solutions, with at least 2–3 years in a lead or architect role
• Expertise in ServiceNow architecture, design, and configuration, including ITSM, ITOM, CMDB, Service Mapping, CSDM
• In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
• Proven ability to design and implement scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules, with deep knowledge of the Common Services Data Model (CSDM) for platform alignment
• Extensive experience with ServiceNow integrations using REST, SOAP, OAuth2, JWT, and MID Server, ensuring seamless interoperability with external systems like AWS, Azure, Salesforce, or other enterprise platforms
• Proficiency in ServiceNow scripting (JavaScript, Glide API, Business Rules, etc.)
• Expertise in designing solutions to maintain platform integrity, optimize CMDB structure, and enforce best practices in performance, scalability, and usability
• In-depth knowledge of ServiceNow update sets, version control, deployment processes, and platform governance frameworks
• Familiarity with advanced ServiceNow features such as Flow Designer, Virtual Agent, and Predictive Intelligence