ServiceNow QA/Tester

As a ServiceNow QA/Tester in Hyderabad with 5-8 years of experience, you will be responsible for ensuring quality assurance for ServiceNow implementations. Here is a breakdown of your role: • *Role Overview:** You will be a part of the dynamic ServiceNow Platform team, overseeing the quality assurance process for ServiceNow implementations. Your role involves ensuring that solutions meet business requirements and industry standards. • *Key Responsibilities:** - Executive, Lead the QA/testing efforts for ServiceNow CSM projects, including planning, execution, and reporting, and align with Agile methodologies. - Develop, review, and maintain test plans, test cases, and test scripts for various ServiceNow modules (CSM, Portal, ServiceNow platform etc.). - Coordinate with business analysts, developers, and stakeholders to understand requirements and ensure test coverage. - Execute manual and automated tests in ATF; identify, document, and track defects through resolution. - Mentor and guide junior QA/testers on writing ATFs, ensuring adherence to Boomi QA processes and standards. - Participate in requirement reviews, design walkthroughs, and sprint planning sessions. - Ensure compliance with organizational and industry QA standards. - Prepare and present test status reports, metrics, and quality assessments to management. - Support continuous improvement by recommending enhancements to QA processes and tools. - Stay updated on ServiceNow platform updates, new features, and best practices. • *Qualification Required:** - Bachelor's degree in Computer Science, Information Technology, or related field. - 5-8 years of experience in software quality assurance, with at least 3 years focused on ServiceNow testing. - Strong understanding of ServiceNow architecture, modules, and workflows. - Experience with both manual and automated testing tools (e.g., Selenium, ATF). - Proven ability to lead QA teams and manage multiple projects simultaneously. - Excellent analytical, problem-solving, and communication skills. - Familiarity with Agile/Scrum methodologies. - Experience with defect tracking tools (e.g., JIRA, ServiceNow). - ServiceNow certification(s) preferred (e.g., Certified System Administrator, Certified Implementation Specialist).

You may also have the opportunity to work on ServiceNow ATF, API testing, and integration validation, utilize your knowledge of Agile and ITIL processes, and showcase your strong organizational and documentation skills. Your ability to work collaboratively and your continuous learning mindset will be valuable assets in this fast-paced, team-oriented environment. As a ServiceNow QA/Tester in Hyderabad with 5-8 years of experience, you will be responsible for ensuring quality assurance for ServiceNow implementations. Here is a breakdown of your role: • *Role Overview:** You will be a part of the dynamic ServiceNow Platform team, overseeing the quality assurance process for ServiceNow implementations. Your role involves ensuring that solutions meet business requirements and industry standards. • *Key Responsibilities:** - Executive, Lead the QA/testing efforts for ServiceNow CSM projects, including planning, execution, and reporting, and align with Agile methodologies. - Develop, review, and maintain test plans, test cases, and test scripts for various ServiceNow modules (CSM, Portal, ServiceNow platform etc.). - Coordinate with business analysts, developers, and stakeholders to understand requirements and ensure test coverage. - Execute manual and automated tests in ATF; identify, document, and track defects through resolution. - Mentor and guide junior QA/testers on writing ATFs, ensuring adherence to Boomi QA processes and standards. - Participate in requirement reviews, design walkthroughs, and sprint planning sessions. - Ensure compliance with organizational and industry QA standards. - Prepare and present test status reports, metrics, and quality assessments to management. - Support continuous improvement by recommending enhancements to QA processes and tools. - Stay updated on ServiceNow platform updates, new features, and best practices. • *Qualification Required:** - Bachelor's degree in Computer Science, Information Technology, or related field. - 5-8 years of experience in software quality assurance, with at least 3 years focused on ServiceNow testing. - Strong understanding of ServiceNow architecture, modules, and workflows. - Experience with both manual and automated testing tools (e.g., Selenium, ATF). - Proven ability to lead QA teams and manage multiple projects simultaneously. - Excellent analytical, problem-solving, and communication skills. - Familiarity with Agile/Scrum methodologies. - Experience with defect tracking tools (e.g., JIRA, ServiceNow). - ServiceNow certification(s) preferred (e.g., Certified System Administrator, Certified Implementation Specialist).

You may also have the opportunity to work on ServiceNow ATF, API testing, and integration validation, utili