Site Reliability Engineer (SRE)

About Us

We are seeking a highly skilled and hands-on Site Reliability Engineer (SRE) with deep Kubernetes expertise to support and enhance our enterprise platform engineering environment. This role is ideal for a self-starter who enjoys learning, solving complex infrastructure challenges, improving observability, and partnering closely with engineering teams to streamline CI/CD and platform operations.

The ideal candidate will have strong experience managing Kubernetes environments, preferably Red Hat OpenShift in an on-premises enterprise setting, along with a passion for automation, reliability engineering, and operational excellence.

Key Responsibilities

• Manage, maintain, and optimize Kubernetes/OpenShift platform environments to ensure high availability, scalability, and operational reliability.
• Provide ongoing “care and feeding” of Kubernetes clusters, including cluster administration, upgrades, troubleshooting, and performance tuning.
• Improve end-to-end observability across the platform using tools such as Grafana, Prometheus, and Datadog.
• Lead incident response efforts, root cause analysis, and postmortems to continuously improve platform reliability and resiliency.
• Partner closely with Scrum and development teams to support CI/CD pipelines, deployments, routing, configuration management, and troubleshooting.
• Build and maintain automation and deployment pipelines that support engineering and development teams.
• Develop scripts and automation solutions using Bash, Python, Go, or PowerShell to reduce manual intervention and improve operational efficiency.
• Support and maintain platform services such as HashiCorp Vault, AMQ/Kafka, Keycloak, and related infrastructure components.
• Create and maintain technical documentation, operational procedures, deployment guides, and incident response plans.
• Participate in an on-call rotation and support production environments as needed.

Required Qualifications

• 5–7+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, or related infrastructure engineering roles.
• Deep hands-on experience with Kubernetes administration and troubleshooting.
• Strong experience with Red Hat OpenShift, including operators, ingress/routing, and cluster management.
• Experience supporting enterprise infrastructure in on-premises environments.
• Strong scripting and automation skills using Bash and/or Python.
• Experience with observability and monitoring tools such as Grafana, Prometheus, and Datadog.
• Experience troubleshooting complex production issues using logs, metrics, traces, packet captures, and Kubernetes debugging tools.
• Experience working with CI/CD pipelines and collaborating directly with Agile/Scrum development teams.
• Familiarity with Azure cloud services and hybrid infrastructure environments.
• Experience with technologies such as HashiCorp Vault, Kafka/AMQ, Redis, and Keycloak is preferred.
• Strong communication skills and ability to work collaboratively across teams.
• Bachelor’s degree in computer science or related field, or equivalent practical experience.

Preferred Qualities

• Self-motivated engineer with a strong desire to learn and continuously improve.
• Ability to thrive in fast-paced, highly collaborative enterprise environments.
• Experience working in heavily audited or compliance-focused organizations is a plus.

Interview Process

• 3 rounds total:
  • Round 1: Virtual interview with Hiring Manager
  • Round 2: Virtual panel interview with team members
  • Round 3: Final onsite interview in Reston, VA
• Entire interview process expected to be completed within 7–10 days.

Compensation

• Target base salary range: $175,000 – $185,000
• Bonus: 7.5% – 10% performance-based
• Exceptional candidates may be considered for higher compensation.