Site Reliability Engineer (SRE)

About

Site Reliability Engineer (SRE) responsible for user access management and operational support across key enterprise platforms and investment applications.

Environment

• 100-120 applications (growing), primarily capital markets systems
• Fully Azure cloud-based environment
• Documentation supporting front-office critical systems

Core Responsibilities

• Create and maintain:
  • Application runbooks and SOPs
  • Support procedures for banking portals and investment apps
  • Incident response and escalation documentation
• Translate complex systems and cross-bank terminology into clear documentation
• Collaborate with cyber/security teams on monthly reporting alignment
• Standardize documentation across a large and growing application portfolio
• Ensure documentation reflects real-world support scenarios
• Contribute to day-to-day SRE support to stay aligned with operational reality

Key Skills

• Strong technical writing and process documentation
• Experience documenting:
  • Application support procedures
  • Banking portals / financial systems
• Ability to translate technical + business terminology clearly
• Understanding of:
  • Incident management
  • Production support workflows
  • SRE or application support background (to ground documentation in reality)