Solution Architect

About Us

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Inside HPE Networking organization, the OSS Assurance Technology Practice is a team of consultants in charge of delivering technical projects worldwide on OSS Assurance products (Fault and Performance for Telecom Networks Management). We are looking for motivated and experienced Solution Architect, familiar with network fault management, alarms and events correlation, data visualization, or network performance management. Experience in delivering telecom projects in similar role is required. Experience or understanding of some of our HPE Assurance products like vTeMIP, UCA, Fault Management UI or trouble ticketing integration (UTTL) is needed and we expect to offer rapidly the possibility to ramp up on the new Automated Assurance products. Our team is supporting/accelerating the Cloud/SaaS transformation and new Cloud technologies such as AWS, Kubernetes, Redhat OpenShift will be used in these solutions/architectures and services. This is a US based, teleworking position. U.S. citizenship is required for this role. Travel for on site customer meetings and deployment is required.

Responsibilities

• Be responsible for implementing part or all of the technical solution to the client, based on HPE OSS Assurance products and in accordance with an agreed technical design.
• Capable to be delivery hands on based on project specificities.
• Provides technical consultation and support for the Delivery Engineers.
• Responsible with the High Level Design creation - for the delivered solution.
• The deployment and configuration of HPE OSS Assurance products into customer environment.
• The definition of correlation and automation rules for problem detection, service impact analysis, and automatic remediation.
• The customization of user interfaces to fit with customer needs.
• The integration of the HPE OSS Assurance products within customer existing ecosystem like trouble ticketing system, inventory, Network equipment.
• The application of AI/ML , Gen AI based capabilities to accelerate identification and resolution of problems.
• You will be responsible for working with delivery technical team in providing a detailed technical design (LLD) for OSS assurance solutions to be implemented based on customer requirements and High level design solution.
• Works with and under the direction of the Project/Technical Manager and with customer nominated representatives.
• Liaises with project Solution Architect or with Assurance Product Management or R&D as appropriate.
• Provides technical support and input on the OSS Assurance products and solutions.
• Provides advice on solution and integration opportunities to OSS Assurance products and solutions.
• Provides technical leadership on specific integration activities that are part of HPE OSS Assurance solution.
• Communicates across client community and be viewed as adding value.

Education And Experience Required

• 10+ years of professional experience and a Bachelor of Science or equivalent degree in computer science or related area of study; without a degree, 3 additional years of relevant professional experience (13+ years in total).
• Must have played Senior technology consultant or solution architect for Telecom project with experience in creating design and implementation, leading technical teams, Customer technical management, E2E technical solution understanding.

Knowledge And Skills

• Expertise in working on Linux environment.
• Owns development skills and able to understand, troubleshoot, define solution based on languages such as java, python, scala, XML, Yaml, groovy, scripting.
• Have knowledge of databases (Cloudera, Oracle, Postgre, Couchdb, etc.)
• Hands on experience on Linux OS
• Possesses advanced level of business, technical, or functional knowledge related to OSS Assurance domain as: fault management, performance management, correlation,
• Experience in product deployment, Integration, configuration, and troubleshooting
• Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements.
• Understanding Telco domain
• Innovative and intrepid mindset, capable of great autonomy as well as teamwork
• Ability to work in multi-country, remote teams.
• Good written and oral communication, fluent in English

Preferred

• Technical knowledge in concepts and technologies involved in OSS Assurance solution, ideally experience in HPE Assurance products (vTeMIP, UCA, UOC, Intelligent Assurance) or any other monitoring tool like IBM Netcool, etc.
• Understanding or experience of Container/Cloud technologies: AWS, Kubernetes, Redhat OpenShift
• Understanding or experience in Kafka, Telegraph , Graphana
• Understanding or experience of Data Analytics, AI/ML languages & technologies, adoption of GenAI tool
• Understanding or Experience with Automation tools (CICD, GiT, Robot Framework, Jenkins, Selenium)

Additional Skills

• Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building.

What We Can Offer You

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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