Solution Architect – Security

Role Overview

The Cyber Security Solution Specialist is a customer‑facing technical role responsible for supporting cybersecurity business growth through consultative engagement and solution positioning. The role involves regular field engagement with customers, working alongside Sales and Business Development teams to understand security requirements, recommend appropriate solutions, and support opportunity progression. The specialist actively participates in customer meetings, on‑site discussions, and technical engagements, helping generate customer interest, support lead development into qualified opportunities, and contribute to successful deal closures through solution demonstrations and proof‑of‑concept support. This role requires strong technical understanding of cybersecurity solutions along with the ability to engage customers, explain solution value clearly, and support business development efforts.

Key Responsibilities

Customer Engagement & Requirement Understanding

• Engage directly with customers through field meetings, on‑site discussions, and virtual engagements to understand their security challenges and infrastructure environment
• Conduct discovery discussions with IT teams, decision makers, and business stakeholders
• Assess customer environments and identify relevant cybersecurity solutions aligned to their requirements

Solution Positioning & Demonstration

• Recommend and position appropriate cybersecurity solutions from the portfolio
• Conduct product demonstrations, solution walkthroughs, and technical presentations for customers
• Support Proof of Concept (PoC) engagements where required
• Clearly articulate solution benefits, use cases, and differentiators to both technical and business stakeholders

Field Engagement with Sales Teams

• Work closely with Account Managers and Business Development teams during customer visits and solution discussions
• Participate in customer meetings, presentations, and technical workshops
• Support opportunity progression through technical inputs and solution validation
• Assist in explaining solution architecture and deployment approach at a high level

Business Development & Opportunity Conversion

• Support business growth by working with Sales and Business Development teams to identify potential customer opportunities
• Participate in customer discussions and engagements that help generate interest in cybersecurity solutions
• Assist in converting leads into qualified opportunities through consultative discussions and solution demonstrations
• Provide technical support during the opportunity lifecycle to help progress deals toward successful closure

Portfolio Value Demonstration

• Present the overall cybersecurity portfolio and its relevance to customer environments
• Explain how different cybersecurity solutions work together to strengthen the customer’s security posture
• Help customers understand practical benefits such as risk reduction, operational visibility, and compliance support

Partner & Sales Enablement

• Support Channel Partners during customer engagements and solution discussions
• Conduct product awareness and technical enablement sessions for sales teams and partners
• Help strengthen cybersecurity capability within the sales ecosystem

Technical Expertise

Core Areas

• Security Operations Center (SOC)
• Endpoint Security / EDR / XDR
• Email Security

Additional Exposure (Preferred)

• Data Loss Prevention (DLP)
• Identity & Access Management (IAM)
• Vulnerability Assessment & Patch Management
• Cloud Security
• Secure Access Service Edge (SASE)
• Governance, Risk & Compliance (GRC)

Experience

• 8–15 years of experience in cybersecurity presales, solution consulting, or technical advisory roles
• Experience in customer‑facing roles involving technical discussions and solution demonstrations
• Exposure to working closely with sales teams and channel partners
• Experience engaging customers on cybersecurity requirements and solutions

Key Competencies

• Strong consultative engagement capability
• Ability to simplify cybersecurity concepts for business and IT audiences
• Excellent presentation and demonstration skills
• Comfortable engaging customers in field meetings and technical discussions
• Collaborative approach while working with sales teams and partners
• Ability to operate effectively in a fast‑paced customer‑facing environment

About Us

Transforming Businesses through Digitalization

Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer‑centricity and innovation, TTBS continues to garner recognition from customers and peers alike.

Our People Shape Our Journey Ahead

We are India’s leading enabler of digital connectivity and technology solutions for businesses – a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.