Solutions Engineer / Solutions Architect (MSP)

About

A cloud-first Managed Services Provider is seeking a highly consultative Solutions Engineer / Solutions Architect to lead customer-facing cloud, infrastructure, and cybersecurity projects for SMB and mid-market clients throughout the Richmond and Northern Virginia area.

This is not a reactive support role. This position is focused on discovery, solution design, technical consulting, and project ownership within a modern Microsoft-centric MSP environment. You’ll work directly with leadership and clients to architect and deliver Microsoft 365, Azure, cybersecurity, and infrastructure modernization solutions while serving as a trusted technical advisor.

Location

• 95% Work From Home
• Preference for candidates near Richmond or Northern Virginia
• Occasional onsite client visits (~1x/month)

Compensation

• $130K–$160K base salary
• Additional upside tied to projects and customer growth

What You’ll Be Doing

• Lead client discovery and technical strategy conversations
• Scope, design, and help implement:
  • Microsoft 365
  • Azure / Azure Virtual Desktop
  • Entra ID & Intune
  • Identity/security modernization
  • Cloud migrations
  • Cybersecurity initiatives
• Create SOWs, proposals, and technical documentation
• Partner closely with sales, leadership, and engineering teams
• Own projects from discovery through delivery

What Makes You a Great Fit

• MSP experience required
• Strong Microsoft 365, Azure, and networking fundamentals
• Experience with:
  • Entra ID
  • Exchange Online
  • Intune
  • Firewalls/VPNs
  • MFA, EDR/MDR, and security best practices
• Comfortable leading customer-facing conversations with both technical and non-technical stakeholders
• Strong documentation and project ownership experience

Environment Breakdown

• 40% Presales / Consulting
• 50% Projects / Implementations
• 10% Escalations

Benefits

• HRA healthcare reimbursement
• Certification reimbursement
• 120 hours PTO annually
• Flexible remote work environment