Sr Solutions Architect - Data Center (Req#1153)

Overview

• Hybrid-remote opportunity for candidates geographically located in or near King of Prussia, Pennsylvania with a willingness to work on-site in ePlus' KoP office two days per week. This position may require up to 20% travel within the region.*

Your Impact

The essential functions of this position include:

• Provide technical expertise to sales teams and customers on designated solution focus area
• Establish credibility and trusted advisor status with ePlus' sales team and customers
• Conduct customer‑facing presentations on ePlus' core competencies and technical solution offerings for assigned accounts and focus areas
• Assist sales team with overall account planning as it relates to technical aspects of hardware, software, and services opportunity qualification and development
• Complete and author technical sections for RFP/RFI/RFQ responses
• Assist sales team with identifying and capturing customer business and technical requirements during the sales cycle and determining ePlus' recommended solution
• Develop and finalize solution architecture/design and detailed line‑item configurations and/or bill‑of‑materials (BOMs)
• Develop and finalize solution proposal and/or presentation of recommended solutions
• Lead technical scoping/reviews with sales team and customers for Statement of Work (SOW) generation, planning and designing solutions for complex multi‑vendor solutions (Dell, HPE, NetApp, Hitachi, Rubrik, Commvault, VMware, Pure, Azure, Amazon, Red Hat, backup and data protection)
• Function as a subject matter expert (SME) for customer technical staff regarding proposed solution and its design, configuration, implementation, and testing specifics
• Function as technical liaison and ePlus ambassador with field OEM channel sales and technical teams
• Assist sales team with mentoring of associate account managers as it relates to overall opportunity management and technical solution set
• Conduct knowledge transfers with solution architect colleagues and service delivery team regarding solution and OEM product updates/changes, lessons learned from previous engagements/experience, etc., as relevant
• Assist sales team in dealing with customer satisfaction issues surrounding technical aspects or approach of a recommended solution
• Assist in developing a get‑well plan, as appropriate
• Identify product or services candidates to sales and services management as new solution areas for ePlus to potentially develop or invest in
• Complete training and maintain OEM certification(s) as requested and approved by management, in accordance with assigned focus area
• Be proactive in highlighting and suggesting areas for improvement in the regional procedures, structure, reporting, etc.
• Propose ideas and solutions to help improve functional areas
• Ensure appropriate coverage for in‑process and new solution sales‑cycle opportunities while out of office for training, vacation, PTO, etc.
• Participate in weekly pre‑sales engineering conference calls
• Review current pipeline and forecast potential revenue, win probability, and estimated date of completion on a weekly basis
• Complete administrative tasks (expenses, time reporting, pipeline) in a timely fashion
• Conduct ePlus‑branded lunch and learns with customers and identify sales opportunities, as requested by management

Qualifications

• Experience with server platforms: Dell, HPE, Cisco UCS, Supermicro
• Experience with storage platforms: Pure, Dell, Hitachi, HPE, NetApp
• Understanding of data center infrastructure dependencies (network, server, storage, applications)
• Knowledge of data protection and disaster recovery tools: Rubrik, Commvault, Veeam
• 2+ years of experience in designing or implementing complex systems/storage solutions
• 3+ years of experience in providing pre‑sales engineering support
• Systems/storage engineering, preferably with one or more of: Cisco, Dell, Hitachi, HP, Microsoft, NetApp, Pure, Supermicro, Symantec, VMware
• Excellent oral, written and presentation skills
• Strong attention‑to‑detail
• Industry‑recognized, professional certifications in applicable technology preferred
• College degree or applicable work experience

Position Specifics

• Initial base salary range: $120,000 – $170,000 annually (final salary determined by knowledge, experience, skills, certifications, geographic location, and other factors)
• Compensation may include commissions and discretionary bonuses
• ePlus offers a full range of medical, financial, and other benefits (including 401(k) eligibility, employee stock purchase program, and various paid time‑off benefits such as vacation, sick time, and personal leave). Details will be provided if an offer is extended.
• Employment is “at‑will.” The Company may modify base salary or any discretionary compensation at any time for reasons related to individual performance, departmental performance, or market factors.

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