Technical Application Engineer

About Us

For over 35 years, we have enjoyed working – for and with our customers. Our stated goal is to make service companies more economical – with software solutions & consulting. And on top of that: We place great value on personal and partner-like exchange with our customers – and they place their trust in us. This motivates us daily and is really fun!

Here is our portfolio:

PLEAN – our fresh, innovative business software helps our customers manage their time, services, and costs for their orders & projects, and simplifies project planning. PLEAN was launched at the end of 2020 and benefits from the 30 years of experience we gained with our software Project Account – the ERP for projects. This is considered the leading software in project controlling. And that's not all! Together with the software solutions Microsoft 365 and Dynamics 365 (CRM) as well as our comprehensive consulting, we offer a complete range.

It is important to us to enable our customers a secure path into the digital future and: not only to implement digital transformation but also to understand it.

Digital Change?! Yes! We are also in the midst of the digital movement internally. We see this as an opportunity to work even more customer-centrically. We also enjoy experiencing new media habits.

We are looking forward to strengthening our SME team with you... with this newly created position.

So, what are you waiting for? Now it's your turn!

Role

TECHNICAL APPLICATION ENGINEER | 60 - 100%

Do you thrive on topics like software & infrastructure and are you enthusiastic about complex software solutions? Do you enjoy using and applying your knowledge in both the on-premise and cloud worlds – for us internally, for our software products, but also increasingly in IT projects with our customers?

Are you also a people person with a communicative, customer- and service-oriented personality and do you also want to be involved in consulting, presentations, and support with your technical and functional knowledge?

If YES – then this is your opportunity:

YOUR ROLE

With your enthusiasm, you are primarily responsible for the technical software and infrastructure part – you manage the topics holistically: from strategy to operations to realization.

You enjoy customer contact and are happy to assist our customers with your technical advice in projects and support.

You use your valuable experience to identify the technical requirements of customers in discussions or workshops.

You are responsible for and coordinate our software installations and configurations (on-prem and Cloud) with our customers.

You are a welcome contact person for the technical installations of accounting solutions (Infoniqa) and configure interfaces in our software products.

When SQL Server migrations are pending at our customers, you volunteer and enjoy carrying them out smoothly.

Hosting and its monitoring are fun for you and you ensure that everything is always state of the art and runs smoothly.

Testings? Yes, you support our product team in the technical and also in the functional part as soon as new features or software modules have been developed.

You are keen to delve deeper into the functional knowledge and support our customers, as well as our team, with your cool knowledge combination of 'Tech + Functional'.

YOUR QUALITIES

The software industry, especially in technology, systems, and infrastructure, is your passion. You have several years of experience as an IT specialist, technical or system engineer, or in a similar field.

You have comprehensive knowledge of SQL Servers, Windows infrastructure, virtualization, and networks, and Microsoft Azure and Microsoft 365 are not foreign to you.

Ideally, you are familiar with business software products, as our software products are ERPs and business software for order and project management for service providers.

Interface products include Infoniqa, Abacus, and Topal.

You enjoy project management as well as new technologies and continuous improvement.

You have a customer-focused heart, are service-oriented, and have a customer success mindset.

Reliability, communication, and empathy are your attributes – and not just incidental words.

You have team spirit – and not just in spirit, but alive in everyday life.

Your native language is definitely Swiss German/German, and you can communicate in English without any problems.

What awaits you

• A family company with flat hierarchies.
• A high degree of internal freedom that you can actively use.
• A long-term perspective that you can help shape.
• A variety of challenges, potentials, and future-oriented opportunities.
• A modern office and contemporary working environment with home office options.
• A lot of fun and, moreover, a coffee/tea/water flat rate.

Apply here: ???? Technical Application Engineer

Curious about us?

Then take a look around:

See you soon - we look forward to you!