Technical Editor

Position Description & Qualifications

Are you looking for a career with long-term, government-backed contracts, trusted leadership, and loyal colleagues? Looking for a career with challenging and purposeful work? Serco has a place for you!

As the Technical Editor, based in Washington, D.C., you will support a wide range of editing needs for corporate communications and branding activities for our government client located at the L’Enfant Plaza Metro in downtown Washington, DC, where you will apply your editing skills to a variety of products such as manuals, handbooks, publications, management instructions, flyers, bulletins, and other documents that are seen and used by thousands of internal and external consumers. Here you will find stability and growth. Discover your place in our world!

Serco supports the corporate communications office which is responsible for all internal and external communications and leads efforts to advance the public’s understanding of the products, services, and corporate mission of their organization.

In This Role, You Will

• Estimate the time it will take to complete tasks and schedule/prioritize projects to meet customer requirements.
• Manage multiple, complex document projects simultaneously.
• Research, fact check, write, edit, and help customers clear technical materials.
• Edit manuals, handbooks, management instructions, notices, publications, signs, tags, and other documents for organization, comprehension, accuracy, grammar, spelling, punctuation, and style.
• Reword information for clarity, conciseness, and (if necessary) specific tasks.
• Monitor the clearance, approval, and production stages and notify customers about the status of the project via email notifications throughout the stages of the publishing process.
• Perform quality assurance on projects to ensure products are free of errors.
• Perform document management and tracking tasks for each document.
• Guide customers on the requirements of Section 508.
• Edit documents to be consistent with concepts and use of “Plain Writing.”
• Meet with customers and team leader to identify what is needed and work with them throughout the project.
• Understand the capabilities of publishing software and content management repository.
• Prepare documents for composition/publishing.
• Perform edits and markups/redlines using various software depending on what the product is (i.e., Word, Adobe Acrobat (Pdf).

To Be Successful In This Role, You Must Have

• Ability to obtain and maintain a NACI clearance.
• U.S. Citizenship
• Bachelor’s degree in English with a focus on journalism; communications media; technical communication; publishing; or other related liberal arts discipline.
• An Associate's degree with a focus on journalism; communications media; technical communication; publishing; or other related liberal arts discipline will be considered in lieu of a Bachelor’s Degree.
• 5 years of experience in editing, writing, designing, or developing publishable material about technical topics.
• Ability to manage the technical editing/production process of products within an established production timeline.
• Excellent organizational skills.

If you are interested in supporting and working with our passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco.com.