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Technical Support Engineer - L1

Microlink Solutions Pvt. Ltd.

Jamnagar · Hybrid Full-time Mid Level Today
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About the role

We’re Hiring | Technical Support Engineer

Location

  • Jamnagar, Gujarat

Department

  • IT Support

Experience

  • 2 Years

Budget

  • Upto 30k CTC

Contact

Role Overview

  • Providing on-site & remote support, troubleshooting desktop, software, hardware, and basic network issues, and ensuring smooth IT operations for end-users.

Key Skills

  • Desktop & OS troubleshooting (Windows/Mac/Linux)
  • Hardware & peripheral support
  • Basic networking (TCP/IP, DNS, DHCP)
  • Remote support & helpdesk tools
  • Strong communication & problem-solving skills

Qualification

  • Degree in Computer Science / IT

Requirements

  • Desktop & OS troubleshooting (Windows/Mac/Linux)
  • Hardware & peripheral support
  • Basic networking (TCP/IP, DNS, DHCP)
  • Remote support & helpdesk tools
  • Strong communication & problem-solving skills

Responsibilities

  • Providing on-site & remote support
  • Troubleshooting desktop, software, hardware, and basic network issues
  • Ensuring smooth IT operations for end-users

Skills

DHCPDNSHelpdesk toolsHardware supportLinuxMacNetworkingOS troubleshootingRemote supportTCP/IPWindows

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