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UX Experience Researcher
ACZENTA
Zürich · On-site Full-time Mid Level 1mo ago
About the role
Position Overview
As a UX Experience Researcher, you will play a crucial role in advancing the usability and functionality of two of Google's most widely used products: Google Maps and Google Trends. Your primary responsibility will be to conduct in-depth research to gather user insights, identify pain points, and collaborate with cross-functional teams to implement user-centric design improvements.
Key Responsibilities
- Plan, conduct, and analyze various user research methods such as interviews, surveys, usability studies, and field studies to gather actionable insights.
- Work closely with product managers, designers, and engineers to translate research findings into actionable recommendations that drive product enhancements.
- Advocate for the user by championing user-centric design principles throughout the product development lifecycle.
- Collaborate with multidisciplinary teams to prioritize research opportunities and inform product decisions.
- Create and present compelling reports, presentations, and findings to stakeholders to influence design and product strategy.
Qualifications
- Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field.
- Proven experience in conducting user research for digital products, preferably in the field of mapping/navigation or data analytics.
- Proficiency in a variety of qualitative and quantitative research methods and tools.
- Strong analytical skills with the ability to synthesize complex data into actionable insights.
- Excellent communication and presentation skills with the ability to articulate research findings and recommendations to diverse audiences.
- A collaborative mindset with the ability to work effectively in cross-functional teams.
- Fluent in written and spoken English.
Preferred Qualifications
- Experience working with large-scale datasets and data visualization tools.
- Familiarity with UX/UI design principles and methodologies.
- Knowledge of statistical analysis and experimental design.
- Previous experience with international research and understanding of global user behaviors and preferences.
Join us and be part of a talented team dedicated to creating innovative and meaningful user experiences for millions of users worldwide.
Skills
data visualizationexperimental designqualitative researchquantitative researchstatistical analysisusability studiesuser researchuser-centric design
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