Web Platform Manager

About Klipboard

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America.

Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter!

Hybrid Work Policy

At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.

Purpose of the Role

• Provide single ownership of the web platform
• Improve delivery speed and quality
• Reduce reliance on external development support
• Enable scalable website growth and governance

About the Role

Demand across creative and digital delivery now exceeds current team capacity, with increasing pressure across website maintenance, development, optimisation and governance. As marketing expands, product marketing roles are introduced and acquisitions integrate into the web estate, digital workload will continue to grow.

Process improvements improve visibility and prioritisation but do not create additional platform ownership or development capacity. A single accountable owner for the web estate is required to ensure stability, performance, compliance and scalable growth.

The Web Platform Manager consolidates front-end development and operational governance into one role, providing clear ownership of the organisation’s web platforms. This ensures faster delivery, improved quality control, reduced reliance on external support and a sustainable foundation for ongoing digital expansion.

The Web Platform Manager owns the organisation’s web estate, combining front-end development capability with operational governance and platform ownership. This role provides a single accountable owner responsible for maintaining, developing and evolving websites to ensure performance, consistency, compliance and scalability. Working closely with designers, content writers, marketing stakeholders and external partners, the role enables reliable delivery while supporting ongoing digital growth.

Key Responsibilities

Web Development

• Build and maintain responsive web pages and components
• Translate approved designs into production-ready implementations
• Develop reusable front-end components and templates
• Support website enhancements and feature development

Web Operations & Governance

• Maintain operational oversight of all websites
• Ensure platform accuracy, consistency and quality
• Manage updates, releases and ongoing maintenance
• Oversee privacy, cookie and legal compliance implementation
• Conduct regular QA reviews across web properties

Performance & Optimisation

• Support on-page SEO implementation
• Optimise performance, responsiveness and accessibility
• Monitor site health and user experience issues
• Implement redirects, migrations and structural updates

Collaboration & Delivery

• Work closely with Creative Operations Manager for prioritisation
• Collaborate with designers and content teams on delivery
• Manage external web suppliers and technical contacts
• Support acquisitions, integrations and platform expansion

Requirements

Essential Skills, Knowledge and Experience:

• Commercial front-end development experience
• Strong HTML, CSS and modern web implementation skills
• Experience working with CMS platforms
• Understanding of website governance and QA processes
• Strong organisational and problem-solving skills

Desirable:

• Understanding of SEO fundamentals
• Accessibility best practice knowledge
• Experience working with design systems
• Experience within B2B or SaaS environments
• HubSpot Developer/ HuBL experience

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

Recruitment Agency Policy

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.