SQL Server & Data Platform Engineer

About Concentrix

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:

• Challenge Conventions
• Deliver outcomes unimagined
• Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

Requirements

• Experience: 4-8 years
• Architectural experience for Dynamics CRM on-premises
• Need a strong understanding of business application performance tuning which includes an understanding of SQL, IIS (Internet Information Services), Networking, and client-side troubleshooting.
• Environment health assessment experience
• Data recovery planning
• Dynamics 365 Customer Engagement Online and Power Platform
• Up to date product knowledge in Dynamics 365 for Sales and familiarity with the other modules
  • Dynamics 365 Customer Service
  • Dynamics 365 Field Service
  • Dynamics 365 Customer Insights - Journeys
• Up to date knowledge on the foundational technologies for Dynamics 365 and the Power Platform
  • Dataverse
  • Power Apps
  • Power Automate
  • Power Platform admin center
• Administration experience
• Customization and Integration experience
• Application Lifecycle Management experience

Desired Qualifications

• Dynamics CRM General
• Fluency in French
• Fluency in Spanish
• Experience authoring technical training
• Dynamics 365 Customer Engagement Online and Power Platform
• Power Platform governance and center of excellence experience
• Advanced Hirevector certifications
• Experience with Dynamics 365 Customer Insights – Data
• Experience with Dynamics 365 Project Operations

Role & Responsibilities

As a Customer Engineer (SQL Server & Data Platform Engineer) at Concentrix, you will design, optimize, and support modern database solutions. This role emphasizes high availability, performance tuning, and leading cloud migrations to Azure.

You Will:

• Design and optimize SQL Server platforms, focusing on performance, high availability, and failover clustering.
• Lead migrations of on-premises databases to Azure and other cloud platforms.
• Architect disaster recovery solutions using FCI, Always On availability groups, and Azure services.
• Perform query optimization, performance tuning, and troubleshooting for enterprise-level systems.

You Have:

• 4 to 8 years of experience with SQL Server (2012+), Azure SQL, and data warehousing.
• Expertise in high availability, clustering, and cloud-based database solutions.
• Experience with Azure services like Data Factory, Data Lake Storage, and IaaS.
• Strong skills in database performance tuning and query optimization.
• Proven ability to work independently with strong customer service, problem-solving, and communication skills.
• Comfort in presenting complex information to clients and influencing decisions effectively.

Compensation & Benefits

Basic Salary: The base salary range for this position is $91,457- $137,186, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

Additional Information

The position will be posted for one week from its posting date of 01/10/2025.

Time Type: Physical &